Donor Care Specialist – Training & Flexible Hours

Cardiff and Vale University Health Board; Leeds; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

6-week training period

Flexible working options

No night shifts

Payments for unsociable hours

Generous annual leave

NHS Pension Scheme

Job summary

NHS Blood and Transplant in Leeds is recruiting a Donor Carer to support donors through their donation journey. You will work with a mobile team delivering high-quality donor care, including health screening, venepuncture and post-donation care.

A 6-week training period and flexible shifts ensure you grow with the role while supporting NHS services across the UK. The role emphasises safety, accurate record-keeping and exceptional donor experience, with opportunities to develop clinical skills

Qualifications

• Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.
• Hold a valid full UK Driving Licence (Manual) with no more than 6 penalty points (provisional licences will not be accepted).
• Have experience of dealing with the public.
• Have experience of delivering a quality customer service.
• Be willing to learn new technology skills and undergo digital training.
• Have a good standard of numeracy and literacy.

Responsibilities

• Welcome and support donors throughout their visit to deliver a safe, caring and positive donation experience.
• Travel to different donation venues and help set up, operate and pack down equipment to ensure sessions run smoothly and efficiently.
• Maintain accurate donor records and support the safe handling, reconciliation and transportation of blood products and samples.
• Encourage donors to return and continue making a lifesaving difference through regular donation appointments.
• Contribute to maintaining high standards of quality, safety, infection prevention and regulatory compliance.

Job description

NHS Blood and Transplant in Leeds is recruiting a Donor Carer to support donors through their donation journey. You will work with a mobile team delivering high-quality donor care, including health screening, venepuncture and post-donation care.

A 6-week training period and flexible shifts ensure you grow with the role while supporting NHS services across the UK. The role emphasises safety, accurate record-keeping and exceptional donor experience, with opportunities to develop clinical skills