Donor Care Specialist — Flexible Hours & Training

NHS Blood and Transplant; Wolverhampton; On-site; GBP 21,000 - 26,000; Part time

Benefits offered by this job

6-week training period

Flexible working options

27 days annual leave

Job summary

NHS Blood and Transplant is seeking a Donor Carer to support blood donors across sessions, traveling between venues in a mobile team. You’ll assist with donor screening, venepuncture and post-donation care while upholding quality, safety and patient experience.

The role involves 4 days per fortnight, shifts start 08:00 or 10:00, and includes early/late shifts with no night work. Training is provided, and there is a strong emphasis on flexible working and continuous development.

Qualifications

• Have a good standard of numeracy and literacy.
• Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.
• Hold a valid full UK Driving Licence (Manual) with no more than 6 penalty points (provisional licences will not be accepted)

Responsibilities

• Loading, unloading, assembling and dismantling equipment to setup and prepare our blood donation session.
• Driving a 7.5 tonne van and 15-seater minibus as and when required (training and assessment will be provided).
• Learn and develop practical healthcare skills, including donor health screening, venepuncture and post-donation care.
• Work as part of a close-knit multidisciplinary team committed to delivering high-quality donor care and service excellence.
• Maintain accurate donor records and support the safe handling, reconciliation and transportation of blood products and samples.
• Encourage donors to return and continue making a lifesaving difference through regular donation appointments.
• Contribute to maintaining high standards of quality, safety, infection prevention and regulatory compliance.
• Support continuous improvement by contributing ideas, embracing new ways of working and participating in training and development opportunities.
• Travel to different donation venues and help set up, operate and pack down equipment to ensure sessions run smoothly and efficiently.

Skills

Customer service experience

Excellent communication

Willingness to learn

Education

Numeracy and literacy

Job description

NHS Blood and Transplant is seeking a Donor Carer to support blood donors across sessions, traveling between venues in a mobile team. You’ll assist with donor screening, venepuncture and post-donation care while upholding quality, safety and patient experience.

The role involves 4 days per fortnight, shifts start 08:00 or 10:00, and includes early/late shifts with no night work. Training is provided, and there is a strong emphasis on flexible working and continuous development.