Doncaster - Assistant Store Manager

JD Group; Doncaster; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company in Doncaster is seeking an experienced Assistant Store Manager to guide the team in achieving sales and KPI targets, while fostering a positive work environment. The ideal candidate will have previous management experience, strong leadership skills, and a customer-focused mindset. Benefits include quarterly bonuses and significant staff discounts on various brands.

Benefits

Quarterly discretionary bonuses

30% store and online discount

Health cash plans

Access to internal development courses

Discounted gym memberships

Qualifications

• Previous supervisory or management experience in retail or customer service.
• Passion for retail with knowledge of trends and competitors.
• Experience in coaching and developing team members.

Responsibilities

• Support Store Manager and meet sales targets.
• Create a positive team culture through training and development.
• Analyze sales data to identify operational opportunities.
• Manage day-to-day operations and customer inquiries.
• Ensure staff training and performance feedback.

Skills

Leadership

Communication

Sales Analysis

Team Development

Customer Service

Job description

Doncaster - Assistant Store Manager, Doncaster

Client: JD Group

Location: Doncaster, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 16029645e9c4

Job Views: 18

Posted: 31.07.2025

Expiry Date: 14.09.2025

Job Description:

Role overview:

We are seeking a skilled Assistant Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets while providing excellent service.

Responsibilities:

• Support the Store Manager in running all store operations to meet or exceed sales and KPI targets. Set sales goals, track performance, and evolve processes for store growth.
• Create a positive team culture through recruiting, training, and developing staff. Build a motivated and high-performing team to increase store success.
• Analyze sales data and financial reports to make informed decisions, identifying opportunities operationally and commercially.
• Act as the point of contact for colleagues in the manager’s absence.
• Provide excellent customer service, addressing inquiries and resolving complaints professionally.
• Manage day-to-day operations, including opening and closing procedures.
• Support cash management tasks, such as processing transactions and reconciling tills.
• Participate in hiring, onboarding, and training new employees.
• Provide feedback and coaching to colleagues to improve performance.
• Assist in maintaining colleague schedules for proper coverage and productivity.

Role objectives and KPIs:

• Contribute to achieving or exceeding the store's monthly sales target.
• Drive additional KPIs including units, conversion, ATV, UPT.
• Achieve upselling and cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure stock accuracy during audits.
• Ensure all new colleagues complete mandatory training.
• Ensure employee satisfaction and engagement scores meet or exceed benchmarks.
• Help keep operational costs within budget.

Skills and Experience:

• Previous supervisory or management experience in a fast-paced retail or customer-facing environment.
• Passionate about retail with an understanding of current trends and competitors.
• Experience in coaching and developing individuals.
• Proven track record of achieving sales targets and KPIs.
• Experience analyzing KPIs to make commercial decisions.
• Attention to detail and commercial awareness; experience in visual merchandising is advantageous.
• Ability to promote JD Group values to stakeholders.

Employee Benefits:

• Quarterly discretionary bonuses.
• 30% store and online discount on various JD Group brands.
• Exclusive deals and discounts through TELUS Health platform.
• Access to digital health and well-being services.
• Health cash plans.
• Internal development courses and professional growth opportunities.
• Apprenticeships and accredited qualifications (England only).
• Discounted gym memberships at JD Gyms.
• Life assurance.
• Access to colleague networks and volunteer opportunities.