Domiciliary Care Worker

Ngccare; Portsmouth; On-site; GBP 12,398 - 16,531; Full time

Job summary

Ngccare in Portsmouth is seeking a dedicated Domiciliary Care Worker to support clients in their own homes. You will perform personal care, assist with daily living tasks, promote independence and dignity, and work closely with families and health professionals.

The role emphasizes compassionate communication, reliability, and the ability to respond calmly in emergencies. Training opportunities and a supportive team environment are provided.

Qualifications

• Previous domiciliary care experience preferred.
• Knowledge of safeguarding adults and confidentiality best practices.
• Willingness to complete Care Certificate or NVQ/QCF Level 2/3 in Health and Social Care.

Responsibilities

• Provide person-centred care tailored to individual needs.
• Assist with personal care including washing, dressing and toileting.
• Support mobility and safe movement in the home.
• Assist with meal preparation, nutrition, and hydration.
• Support with medication administration or prompting per care plans.
• Maintain records of care provided and report changes promptly.
• Promote independence, companionship and social inclusion.
• Work with families and other health professionals to deliver care.

Skills

Compassionate care

Excellent communication

Patience

Reliability

Independence

Education

Care Certificate or NVQ/QCF Level 2/3

Job description

Portsmouth Full-time Competitive Posted 30 May 2026

Job Description

Domiciliary Care Worker Job Description

Role Purpose

A Domiciliary Care Worker provides high-quality care and support to individuals in their own homes, enabling them to maintain their independence, dignity, and quality of life. The role involves assisting with personal care, daily living activities, emotional wellbeing, and social inclusion while promoting choice and independence.

Key Responsibilities

• Provide person-centred care tailored to individual needs and preferences.
• Assist with personal care, including washing, dressing, grooming, and toileting.
• Support individuals with mobility and safe movement around their home.
• Assist with meal preparation, nutrition, and hydration.
• Support with medication administration or prompting in accordance with care plans and policies.
• Help with household tasks such as light cleaning, laundry, and shopping.
• Provide companionship and emotional support to reduce isolation and promote wellbeing.
• Accompany individuals to appointments, social activities, or community events when required.
• Observe and report changes in an individual’s physical, emotional, or mental wellbeing.
• Maintain accurate records and documentation of care provided.
• Follow safeguarding, health and safety, infection control, and confidentiality procedures.
• Work collaboratively with families, healthcare professionals, and other support services.

Essential Skills and Qualities

• Compassionate, caring, and respectful attitude.
• Excellent communication and listening skills.
• Ability to build positive and trusting relationships.
• Patience, empathy, and a person-centred approach.
• Reliability, punctuality, and professionalism.
• Ability to work independently and use initiative.
• Good observation and reporting skills.
• Understanding of dignity, respect, and confidentiality.
• Ability to remain calm under pressure and respond appropriately to emergencies.
• Commitment to promoting independence and choice.

Desirable Skills and Experience

• Previous experience in domiciliary care, health care, or support work.
• Knowledge of safeguarding adults and children.
• Understanding of dementia care, learning disabilities, mental health, or complex care needs.
• Care Certificate or NVQ/QCF Level 2 or 3 in Health and Social Care, or willingness to work towards.
• Medication administration training.
• Full UK driving licence and access to a vehicle, where required.

Core Values

Domiciliary Care Workers should demonstrate:

• Compassion and kindness.
• Respect for dignity and individual choice.
• Integrity and professionalism.
• Accountability and reliability.
• Commitment to person-centred care.
• Inclusion, equality, and respect for diversity.

Requirements

• Compassionate, caring, and respectful attitude
• Excellent communication and listening skills
• Ability to build positive and trusting relationships
• Patience, empathy, and a person-centred approach
• Reliability, punctuality, and professionalism
• Ability to work independently and use initiative
• Good observation and reporting skills
• Understanding of dignity, respect, and confidentiality
• Ability to remain calm under pressure and respond appropriately to emergencies
• Commitment to promoting independence and choice
• Previous experience in domiciliary care, health care, or support work
• Knowledge of safeguarding adults and children
• Care Certificate or NVQ/QCF Level 2 or 3 in Health and Social Care, or willingness to work towards
• Medication administration training
• Full UK driving licence and access to a vehicle, where required
• Meaningful work supporting people in their own homes
• Opportunity to promote independence, dignity, and quality of life
• Supportive care team environment
• Training and development opportunities
• Chance to build positive relationships with service users and families
• Varied role involving personal care, companionship, and community support