Domestic Violence Support Services Coordinator

TN United Kingdom; Pontypool; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Domestic Violence Support Services Coordinator in Pontypool. This role offers the chance to lead a dedicated team, providing trauma-informed support to individuals affected by domestic violence and abuse. As a coordinator, you will be instrumental in ensuring that services are person-led and responsive to the needs of those you support. With a focus on collaboration, you will work closely with team members and external agencies to create a safe and empowering environment. If you are driven by a desire to make a meaningful impact in the community, this opportunity is for you.

Benefits

Generous Annual Leave Package

Pension

Life Assurance

Employee Assistance Program

Flexi Working

Paid Company Sick Pay

Emergency Dependent Leave

Qualifications

• Previous experience in a similar role is essential.
• Ability to manage own workload and work as part of a team.

Responsibilities

• Collaborate with team members to deliver high-quality support services.
• Manage safeguarding and budgetary responsibilities.

Skills

Understanding of domestic violence

Excellent IT skills

Communication skills

Ability to provide emotional support

Teamwork

Time management

Education

Experience in a similar role

Job description

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Domestic Violence Support Services Coordinator, Pontypool

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Client:

Location:

Pontypool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2fb644de15ee

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

I am recruiting a CARING and PASSIONATE Domestic Violence Support Services Coordinator behalf of a fantastic service in the Pontypool area on a six month fixed term contract.

I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.

This is a great opportunity to manage team members and lead the day-to-day coordination of the Refuge Service providing specialist trauma-informed and person-led support to people affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV)

This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check.

• Hours: 35 Hours per week (Monday to Friday)
• Contract: Six Month Fixed Term Contract (Potential of extension)
• Shifts: Monday to Friday
• Location: Ebbw Vale

Benefits of the Domestic Violence Support Services Coordinator:

• Generous Annual Leave Package Totalling 35 Days (Inclusive of Bank Holidays)
• Pension
• Life Assurance
• Employee Assistance Program - That Supports Your Health and Well-being at Home and at Work
• Flexi Working
• Paid Company Sick Pay & Emergency Dependent Leave

As a Domestic Violence Support Services Coordinator, you will be responsible for the following:

• Work closely with the Service Manager to contribute to achieving the ambition and operational objectives of team members by demonstrating and positively role-modelling the organisation's values and culture
• Collaborate with team members to plan and deliver high-quality, specialist, trauma-informed, person-led support services
• Ensure team members place individuals supported through the service at the centre of designing their support and have a range of ways to feedback about their experience
• Manage safeguarding for your service area
• Manage the delegated aspects of budgetary responsibility
• Provide support team with case management and direction
• Manage team preparation and attendance at Multi-Agency Risk Assessment Conference (MARAC) and other similar meetings
• Support the Service Manager in collecting information and producing timely returns and other reports as part of funding requirements
• Collaborator in monitoring the team's compliance with external quality standards
• Oversee regular audits and compliance
• Work collaboratively with other Service Coordinators to ensure refuge, community and crisis referral paths are easily accessible.
• Empowering individuals to have informed choices and design and achieve meaningful and impactful outcomes,
• Provide support, signpost, and refer adults and children to the internal and external services they wish to engage with
• Carry out any other reasonable duties as required/requested by your line manager

Requirements of the Domestic Violence Support Services Coordinator:

• Previous experience in a similar role
• A driving licence and access to one's own vehicle is essential
• Have an understanding of domestic violence and abuse, including the impact on victims and their children
• Understand child protection issues and how to effectively safeguard
• Experience in engaging with external agencies
• Excellent IT and communication skills
• Ability to provide practical and emotional support
• Ability to manage own workload
• Ability to work alone and as part of a team

If you want to make a real difference in lives click APPLY now!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone