Domestic Support Assistant

McCarthy & Stone; Cardiff; On-site; GBP 8,000 - 9,000; Full time

Benefits offered by this job

28 days holiday

Life insurance

Company pension

Guest suites access UK wide

Training and qualifications

Employee Assistance Programme

Job summary

McCarthy & Stone are recruiting a Domestic Assistant to join the team at our Retirement Living Plus development, Llys Isan in Llanishen, Cardiff.

As a Domestic Assistant you will manage domestic tasks, housekeeping, laundry, and cleaning of apartments and communal areas, and may assist in the Bistro during service times.

Benefits include 28 days holiday, life insurance, company pension, guest suite access, training for qualifications, and 24/7 employee support services.

Qualifications

• Caring personality and desire to help others.
• Clear and confident communication with residents and colleagues.
• Experience in customer service or service roles is beneficial.

Responsibilities

• Handle domestic tasks, housekeeping, laundry and cleaning of homeowner apartments and communal areas.
• Support in the Bistro during service times and assist with lifestyle services for residents.

Skills

Caring personality

Clear communication

Friendly and approachable

Time management

Customer service experience

Job description

McCarthy & Stone are recruiting for a Domestic Assistant to join the team at our Retirement Living Plus development, Llys Isan in Llanishen, Cardiff.

Built in 2019, Llys Isan is a Retirement Living Plus development that consists of 49 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!

Hourly rate: £12.85 per hou r

Hours: 12 per week

Benefits

• 28 days holiday inclusive of bank holidays
• Life insurance
• Company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About The Role

As a Domestic Assistant, you will be responsible for the domestic support and housekeeping, of our homeowner apartments, their laundry service and cleaning or the development’s communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include, chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.

About you: You will have

• A caring personality and the want to make a difference to people’s lives!
• Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
• Considerate, patient, and professional
• Clear and confident communication skills
• Be friendly and approachable
• A hardworking diligent nature and good time keeping

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

McCarthy & Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!