Domestic Supervisor

Integrated Care System; Worthing; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare institution in Worthing is seeking a Domestic Supervisor to manage staff and uphold cleaning standards. The ideal candidate must have NVQ Level 3 in management or equivalent experience overseeing a cleaning team. This role offers a salary range of £24,937 to £26,598 per annum pro rata with a Saturday shift from 7:00 AM to 9:00 PM, totaling 13 hours weekly.

Qualifications

• Experience of supervising a multi-disciplined workforce.
• Knowledge of various cleaning methods including Hydrogen Peroxide.
• Experience in the role of a Domestic Assistant or equivalent.

Responsibilities

• Manage Domestic staff on a daily basis.
• Ensure National Cleaning Standards are upheld.
• Communicate effectively with hospital staff and visitors.

Skills

Communication Skills

Ability to Maintain Confidentiality

Organizational Skills

Knowledge of Health & Safety Regulations

Education

Level NVQ 3 in a management discipline

Job description

Go back University Hospitals Sussex NHS Foundation Trust (279)

Domestic Supervisor

The closing date is 25 August 2025

We are looking to recruit self-motivated individual to join the Domestic Department at Worthing Hospital as a Domestic Supervisor, who can work on their own and/or as part of a team, the post holder will be responsible for managing Domestic staff on a daily basis ensuring National Cleaning Standards are upheld.

Additional details: Saturday shift from 7:00 AM to 9:00 PM (13 hours per week, with one hour lunch break).

Main duties of the job

The post holder will be responsible for managing Domestic staff on a daily basis, which will include Appraisals, Health and Wellbeing Management, Monitoring Standards, Rotas, Mandatory Training.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Job responsibilities

Communications and Relationship skills

• Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
• Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department
• To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
• To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.
• Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information
• To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.
• Take a leading role in any departmental Information Technology initiatives.
• Provide advice and support to the Domestic team.

Qualifications and Experience

• As per Job Specification

Analytical and Judgemental skills

• To maintain effective and efficient records of all Domestic services, observing varying trends and evidencing them to the Senior Domestic Supervisor.
• Communicate daily with all users regarding any variation in services that may be required. Using judgement to rearrange priorities when necessary and in consultation with the Assistant Domestics Manager; implementing contingency plans as appropriate
• Understand and adhere to procedures for dealing with complaints and ensure they are dealt with promptly and sympathetically. Be capable of writing a report of an incident if required to do so.

Planning and Organisational skills

• Attend daily briefing meeting with the Senior Domestic Supervisor, and liaise with other Supervisors. To ensure operational continuity and appraise colleagues of any human resource, disciplinary or logistical problems
• Respond to the bleep and subsequent messages, deploying staff appropriately.
• Planning / scheduling of rosters and appropriate annual leave within the team to ensure the service is well covered at all times.

Person Specification

Experience

• Level NVQ 3 in a management discipline or equivalent experience
• Experience of supervising a multi-disciplined work force. Knowledge of various cleaning methods including Hydrogen Peroxide.
• IOSH
• Experience in the role of a Domestic Assistant or equivalent front line service

Skills

• Develop and maintain good communication with people, and at all levels about difficult matters and / or in difficult situations Being aware of the disposition of patients and visitors and using appropriate communication
• Ability to assess how to safely transport hospital equipment and utilise appropriate manual handling techniques. Assess and understand technical equipment (ie Hydrogen Peroxide Cleaning ) Understanding of Health & Safety and Environmental Regulations for safe transfer of patients and in general terms relating to visitors and staff.
• Ability to prioritise work Ability to understand rosters / rotas Ability to plan ahead and assess positions in terms of maintaining storage areas

Equality, Diversity & Inclusion

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

£24,937 to £26,598 a yearper annum pro rata