Domestic Supervisor

Betsi Cadwaladr University Health Board; Conwy; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization in North Wales is seeking a Domestic Supervisor to manage a team of cleaning staff and ensure high standards are met. The role involves coordinating activities, training staff, and supporting service development. Candidates who can speak Welsh are encouraged to apply. This full-time position offers a chance to contribute to a quality cleaning service within the Health Board.

Benefits

Commitment to equality and diversity

Supportive work environment

Qualifications

• Experience in supervising cleaning staff.
• Ability to manage cleaning audits.
• Desirable: Ability to speak Welsh.

Responsibilities

• Coordinate day-to-day activities of domestic staff.
• Be the first point of contact for Domestic Assistants.
• Support the development of cleaning services.

Skills

Supervision

Training

Customer service

Auditing

Job description

In conjunction with peers, coordinate and organise day-to-day activities of the operation staff within the department and support the development of a cost-effective, customer-responsive service.

The overall purpose of the job is to work as part of a team and be the first point of contact for the Domestic Assistants. When working in the community, this will also include Portering Assistants.

To be committed to providing the best quality cleaning services within the Health Board's premises. Share learned practices with others to develop cleaning services as changes are made over time, allowing the department and individuals to adapt to changing needs.

Use skills effectively when supervising, training, and auditing cleaning processes with Domestic Assistants in various areas, from very high risk to low risk, as classified by the National Standards of Cleanliness. Manage different audit lead times to monitor and sustain best cleaning practices and ensure standards are met.

Assist the Assistant Hotel Services Manager (Domestic) in their duties, make responsible decisions in their absence, and support the development of a cost-effective, customer-responsive service. Domestic Supervisor role involves working on rota, 08:00 - 19:00 hours, at Ysbyty Alltwen and Bryn Beryl, supporting some Community sites, 37.5 hours per week.

The ability to speak Welsh is desirable; Welsh and/or English speakers are equally encouraged to apply.

If you enjoy a challenge, have a passion for helping others, or seek a fresh start, Betsi Cadwaladr University Health Board (BCUHB) in North Wales offers opportunities aligned with our organisational values and 'Proud to Lead' framework.

We promote equality and diversity and are proud to be a 'Disability Confident Employer.'

Please check your email regularly for recruitment correspondence. Applications in Welsh are welcomed and will not be treated less favourably.