Domestic Services Team Leader

Transformation Unit; Manchester; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking a Domestic Services Team Leader (Band 4) to lead housekeeping and portering across eight hospitals. The role includes ensuring clean and safe environments, staff guidance, and responsive service delivery in a busy facilities department.

The post is permanent, full-time (37.5 hours), with a pro rata salary of £28,392–£31,157 per annum. Flexible working options may be discussed, and travel between sites is required.

Qualifications

• Experience of working within a cleaning or domestic environment.
• Demonstrates ability to use resources (e.g. equipment) within the workplace. Ability to chair meetings and ensure actions are met as agreed. IOSHH trained or equivalent.
• Word and Excel knowledge.
• PowerPoint, Teams.

Responsibilities

• Responsible for the efficient delivery of high-quality Facilities and Domestic services across the Trust's sites.
• Ensure effective communication systems for staff, contractors and service users regarding Facilities matters.
• Provide day-to-day leadership and operational control to develop and maintain Facilities Services to meet patient expectations.
• Knowledgeable in identifying hazards in the workplace and ensuring safe working practices.

Skills

Team leadership

Communication

Tools

MS Word

MS Excel

PowerPoint

Teams

Job description

Main area Facilities Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (5 days per week, may include lates and weekends (happy to discuss flexible working)) Job ref 437-8270034

Employer Greater Manchester Mental Health NHS Foundation Trust Employer type NHS Site Moorside Unit Town Davyhulme, Manchester Salary £28,392 - £31,157 per annum pro rata Salary period Yearly Closing 09/11/2026 23:59

Domestic Services Team Leader

Band 4

Job overview

As a key member within facilities management, we are looking for someone who is dynamic, innovative, passionate and supportive and who can add value to our developing and expanding department.

You will form part of larger operational management facilities team providing guidance and support to staff within our Domestic and Portering services located within our eight hospitals across Greater Manchester.

You will be expected to provide efficient and quality site management services and compliance. To act as an initial contact for external organisations, co-ordinate site queries and attend to them in a timely manner. To provide, where specified, subject matter expertise for specific technical services, across all localities. Travel between all sites will be expected.

You must have experience of working within a team and using your own initiative in an extremely busy department.

We firmly believe that all our staffs are vital to our health care teams and you will be supported to develop yourself, both personally and professionally.

As a key member of our department, you will assist colleagues in providing a clean and safe environment for patients, visitors and staff.

You must have a genuine desire to work within a mental health service and you must have experience of working within a team and using your own initiative in an extremely busy department.

Main duties of the job

Responsible for the efficient delivery of high quality, Facilities services and Domestic services across the Trusts various sites, including a timely response for ad-hoc situations that require swift resolution.

Ensure highly effective communication systems are in place to keep staff, contractors and service users informed of service, Directorate and Trust issues in respect of Facilities related matters.

Provide day – to – day leadership and operational control to ensure the Facilities Service is developed and maintained to meet or excel the patient`s present and future expectations, in respect of all Facilities Services matters

Experience of working within a cleaning or domestic environment is essential, although training will be provided.

We firmly believe that all our staff are vital to our health care teams and you will be supported to develop yourself, both personally and professionally.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000members of staff, who deliver services from more than122locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

See attached detailed job description and person specification:

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Experience of working within a cleaning or domestic environment
• Demonstrates ability to use resources (eg: equipment) within the work place. Ability to chair meetings and ensure actions are met as agreed IOSHH Trained or equivalent
• Word and Excell knowledge
• Power point, Teams

Knowledge

• Knowledge of PLACE and the importance of this
• Able to identify potential hazards in the workplace
• Working knowledge of MS Word and Excel

Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here .

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Joseph Henshaw Job title Deputy Facilities Manager Email address [e-mail] Telephone number 07780066955 Additional information

Further contact details:

[e-mail] Deputy Facilities Manager