Domestic Services Supervisor

NEP cloud; Preston; On-site; GBP 26,000 - 27,000; Part time

Job summary

East Lancashire Hospitals NHS Trust is seeking a Part-time Domestic Services Supervisor (Band 3) to join the One Lancashire and South Cumbria collaborative service at Royal Preston Hospital in Preston. The role is permanent with flexible hours across a two-week rota.

You will supervise cleaning teams, ensure compliance with NHS National Cleaning Specifications, manage rotas, and support performance management. DBS checks apply and a pro rata salary is offered.

Qualifications

• Required understanding of supervisory responsibilities in a healthcare setting.
• Knowledge of infection control practices and COSHH.
• Experience delivering training and staff development.
• GCSE level education or equivalent required; professional qualifications preferred.
• IOSHH Managing Safely is desirable for safety management.

Responsibilities

• Supervise cleaning teams to maintain a clean and hygienic environment.
• Coordinate and manage staff rotas and attendance, including annual leave.
• Assist with performance issues and line management.
• Ensure operations comply with National Standards of Cleanliness and NHS specifications.
• Train and assess Domestic Assistants as per induction programme.

Skills

Supervisory experience

Infection control experience

Knowledge of Information Governance

Training delivery

Customer service

Education

GCSE level education

IOSHH Managing Safely qualification

European Driving Licence (ECDL)

NVQ 3 in Cleaning Building and Interiors

Job description

Main area Domestic Services Supervisor Grade Band 3 Contract Permanent: Various hours, see job description Hours Part time Job ref 435-1LSC-LTH57.26

Employer East Lancashire Hospitals NHS Trust Employer type NHS Site Royal Preston Hospital Town Preston Salary £25,760 - £27,476 Per Annum, Pro Rata Salary period Yearly Closing 27/11/2026 23:59

Domestic Services Supervisor

Band 3

One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people. We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.

One LSC stands for ‘One Lancashire and South Cumbria’ and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way. It is jointly run by the five Trusts as a collaborative partnership.

The Trusts that make up One LSC are:

• Blackpool Teaching Hospitals NHS Foundation Trust
• East Lancashire Hospitals NHS Trust
• Lancashire and South Cumbria NHS Foundation Trust
• Lancashire Teaching Hospitals NHS Foundation Trust
• University Hospitals of Morecambe Bay NHS Foundation Trust

One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts.

The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations. At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve.

Job overview

Please note that this post is Part of One LSC – a corporate collaboration hosted by East Lancashire Hospitals NHS Trust and providing Estates and Facilities Services to Lancashire Teaching Hospitals NHS Foundation Trust

Are you looking for a change in career? Do you want a role that allows you the flexibility to work around your personal commitments? Do you want to go home at the end of your shift knowing you helped make your local hospital a great place to be cared for?

We are looking for enthusiastic and reliable people to join and become part of our team as a Domestics Supervisor.

You should have a good knowledge of cleaning practices, COSHH and customer service experience. You will need effective written and verbal communication skills with all levels of staff, patients and the general public. You'll take initiative, be able to to work under pressure, work to meet competing demands as well as the ability to motivate the team.

You will be required to work to, and maintain standards as set by the NHS National Cleaning Specifications. Enthusiasm and dedication to provide a clean safe environment is essential.

To find out more about what it is like to work in our department, watch a short video here.

Main duties of the job

As a supervisor it will be your job to ensure that a clean and hygienic environment is always maintained for Trust staff, patients, and members of the public in line with National Standards of Cleanliness. You will also assist with the co-ordination and management of staff in the capacity of a first line manager.

You will coordinate and supervise the cleaning either manually or with the use of mechanical equipment provided, and when necessary, assist with daily cleaning duties in times of staff shortages.

It will also be your role to assist with the management of performance issues including attendance, conduct and capability, complying with the appropriate Trust policies in relation to these issues.

You will complete weekly staff rotas for the areas you are responsible for, covering sickness and annual leave to ensure there are adequately trained staff to maintain the level of service. You will also Train and access Domestic Assistants as per the departments Induction Programme in all aspects of cleaning and the use of equipment.

Working for our organisation

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

Detailed job description and main responsibilities

• Communicate effectively with colleagues to ensure an accurate exchange of information about domestic tasks and service requirements.
• Communicate with a range of service users either internal or external in person and over the telephone to understand, individual needs and provide information relating to the catering service.
• Promote Trust values
• Ensure that a clean and hygienic environment is maintained at all times for Trust staff, patients and members of the public in line with National Standards of Cleanliness.
• Regularly review work schedules and monitor all cleaning activities.
• Report any pest sightings or building environment faults immediately.
• Coordinate and supervise the cleaning either manually or with the use of mechanical equipment provided.
• Assist when necessary with daily cleaning duties in times of staff shortages.
• Assist with the co-ordination and management of staff in the capacity of a first line manager.
• Assist with the management of performance issues including attendance, conduct and capability. Complying with the appropriate Trust policies in relation to these issues.
• Assist with the monitoring and management of sickness and absence, liaising with managers as required. In particular conduct return to work interviews following staff absence.
• Prepare staff rotas, allocating duties on a daily basis to ensure all tasks are completed in a timely manner.
• Participate where required within the interview and selection process for band 2 staff
• Actively encourage staff development following the Trusts policies and procedures
• Complete weekly staff rotas for the areas you are responsible for, covering sickness and annual leave to ensure there are adequate trained staff to maintain the level of service.
• Train and assess Domestic Assistants as per the departments Induction Programme in all aspects of cleaning and the use of equipment.
• Conduct annual staff appraisals.
• Allocate and monitor staff annual leave.
• Liaise with the Domestic Services Manager with regard to recruitment issues in order to maintain staffing levels as per the establishment.
• Maintain staff records (holidays, sickness and training as required.
• Participate in the interviewing of new employees when required to do so.
• Complete incident forms when necessary.
• Report any defective equipment, personal injuries or health and safety hazards.
• Escalate to a manager if necessary.
• Proactively support the continued development of the domestic service
• Maintain and develop own competence

Positions 1: 2 week rota - 30 hours per week

Week 1 - Monday, Tuesday, 9am to 5pm Thursday, Friday 6am to 2pm

Week 2 - Monday, Tuesday, 9am to 5pm Saturday, Sunday 6am to 2pm

Position 2: 24 hours per week

Monday to Sunday 4pm to 10pm

Person specification

Qualifications and Education

• Good general level of education to GCSE standard
• IOSHH Managing Safely qualification
• European Driving Licence (ECDL).
• NVQ 3 in Cleaning Building and Interiors.

Knowledge and Experience

• Knowledge of Information Governance and Data Protection.
• Domestic service experience within a healthcare setting.
• Experience in dealing with the public.
• Previous supervisory experience.
• Knowledge / experience of delivering training interventions.
• Infection Control experience.
• Experience of delivering workplace training including, the use of on-line packages.
• Experience of delivering training to small groups.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost for an Enhanced DBS, is £45.90 and for a Basic & Standard, this is £24.90 this cost includes a £4.90 admin fee.

This cost is not applicable for a Volunteer post

The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as you can. By telephone [phone] or email [e-mail] write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH

Please note: a young person must be in part-time education or training until they’re 18. If you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role.

Disclosure and Barring Service checks

If the role you’ve applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one-off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £26.40, Standard DBS check £26.40, Enhanced DBS check £54.40 and Enhanced DBS check with Barred List(s) £54.40. You should be aware that if you are successful in obtaining a position that requires a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here .

In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working.

The Trust is an equal opportunities employer, is committed to improving the working lives of its colleagues and operates a 'Zero Tolerance' policy on aggression, violence, bullying and harassment.

It is important to us that we employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone - irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that as an employer we are under-representation of BAME employees. Appointments will be made on merit.

We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable you to apply for this post.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.