Domestic Operations Manager

Compass Group; Blackpool; On-site; GBP 35,000; Full time

Job description

Domestic Operations Manager

Location: Blackpool Hospital
Salary: Up TO £35,000 per annum
Hours: 40 hours per week, 5 days over 7
Contract: Permanent

Are you an experienced operations leader with a passion for maintaining excellence in healthcare environments? We are seeking a Domestic Services Operations Manager to oversee the efficient delivery of cleaning services at Blackpool Hospital. This role is vital in ensuring a safe, hygienic, and high-quality environment for patients, staff, and visitors.

About the Role

As Operations Manager, you will take ownership of all cleaning services within the hospital, ensuring they meet the highest standards of hygiene, safety, and efficiency. Reporting directly to the General Manager, you will also act as their key deputy, playing a critical role in service delivery, compliance, and team leadership.

This is a site-based role, primarily working Monday to Friday, though flexibility is required to cover weekends and bank holidays when needed.

Key Responsibilities:

1. Oversee and manage all cleaning services within the hospital
2. Ensure service excellence, regulatory compliance, and operational efficiency
3. Drive continuous improvement to enhance service quality and effectiveness
4. Manage budgets, suppliers, and resource allocation effectively
5. Lead and motivate diverse teams to achieve high performance and customer satisfaction
6. Collaborate with hospital management and internal teams to maintain seamless operations
7. Ensure full compliance with health & safety regulations and industry standards

About You

Proven experience in operations management, preferably within healthcare, facilities management, or a similar regulated environment
Strong leadership and people management skills with the ability to inspire teams
Excellent understanding of health & safety regulations and industry compliance
Ability to manage budgets and supplier relationships effectively
A proactive, hands-on approach with a commitment to service excellence

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2503/91127003/52727907/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!