Domestic Heating Engineer | RAF Lakenheath 1

Serco Group; Brandon; Hybrid; GBP 42,000 - 44,000; Full time

Benefits offered by this job

Company van and fuel card

Pension scheme up to 6%

25 days annual leave + holidays

Volunteer leave

Professional subscription paid by the

Job summary

VIVO Defence Services, a joint venture between Serco and EQUANS, is seeking a Domestic Heating Engineer to maintain and repair oil and LPG/gas boiler heating systems across RAF Lakenheath, Mildenhall, and Feltwell.

You will read schematics, report work on digital systems, and coordinate with contractors while ensuring safety and regulatory compliance. A heating qualification and Gas Safe registration are essential, with LPG experience highly desirable.

Qualifications

• A recognised Mechanical or Engineering qualification (HNC, ONC, City & Guilds, or equivalent) is essential.
• Gas Safe registration is required.
• Experience with LPG gas systems is desirable.
• Knowledge of HVAC systems, Building Management Systems, and safe electrical isolation is desirable.
• Ability to read schematics and record work on digital systems; flexible, team-focused and communicative.

Responsibilities

• Maintain and repair oil and LPG/gas boiler heating systems across RAF Lakenheath, Mildenhall, and Feltwell.
• Self-schedule tasks via tablet and ensure assets are compliant and energy-efficient.
• Perform planned preventative maintenance and reactive repairs to meet SLAs.
• Supervise contractors and sub-contractors and ensure health and safety compliance.
• Keep plant rooms and technical spaces safe, tidy and operational; collaborate with colleagues and customers for first-class service.

Skills

Domestic heating systems experience

Gas Safe registration

Reading schematics

Communication skills

Education

Mechanical or Engineering qualification (HNC/ONC/City & Guilds or equivalent)

Job description

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract: Full Time, Permanent
Location: RAF Lakenheath
Working Hours: 40 hours per week, Monday to Friday, on call 1 in 6/7 with weekend work
Salary: £42,000-£44,000 dependent on experience

Location: Brandon/Suffolk, Suffolk, GB, IP27 9PS

What You’ll Do

As our Domestic Heating Engineer, you will be responsible for maintaining and repairing oil and LPG/gas boiler heating systems across RAF Lakenheath, Mildenhall, and Feltwell. Your work tasks will be assigned to you by tablet, where you will then self schedule. You will ensure assets are compliant, energy-efficient, and performing within design parameters, while delivering both planned preventative maintenance and reactive repairs to meet strict service level agreements. You will supervise contractors and sub-contractors, ensure compliance with health and safety requirements, and support business continuity. You will also play a key role in keeping plant rooms and technical spaces safe, tidy, and operational, while working closely with colleagues and customers to provide a first‑class service.

What We’re Looking For

You will bring technical expertise, professionalism, and a proactive approach. A recognised Mechanical or Engineering qualification (HNC, ONC, City & Guilds, or equivalent) is essential. You will have experience with domestic heating systems, including oil-fired boilers, gas systems, and will hold Gas Safe registration. It is highly desirable that you have experience and a qualification with LPG gas systems. Knowledge of HVAC systems, Building Management Systems, and safe electrical isolation is desirable. You will need the ability to read schematics and accurately record work on digital systems, as well as a flexible, team‑focused approach and excellent communication skills.

Clearance requirements: you must be able to obtain DBS and SC security clearance.

What we offer;

• A company van and fuel card
• Up to 6% contributory pension scheme
• 25 Days annual leave plus bank holidays
• Volunteer leave
• One paid professional subscription
• Life Assurance Policy
• Employee discount and reward schemes
• Interesting, varied, and enjoyable work
• A company that recognises your contribution
• Training opportunities and qualifications within a supportive environment to ensure career progression

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.