Domestic Energy Assessor

Connells Group; Reading; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading residential property services firm is seeking individuals to conduct Energy Performance Certificates (EPCs) for domestic properties in Reading. The role includes inventory checks and client relations, with a supportive work environment and training provided. The position offers an annual salary of £35,000 plus a generous commission structure based on performance, ensuring opportunities for professional development and work-life balance.

Benefits

22 days holiday plus 8 bank holidays

Pension scheme with company contribution

Professional development opportunities

Supportive team environment

Qualifications

• Full UK driving licence, own transport and appropriate insurance.
• Broadband connection.

Responsibilities

• Conduct EPCs on domestic properties using iPad software.
• Submit accurate reports on a right first-time basis.
• Build effective relationships with clients.

Skills

Organisational skills

Self-motivation

IT skills

Customer service skills

Communication skills

Tools

iPad software

Job description

Conduct high volumes of Energy Performance Certificates (EPCs) within the residential sector. Carry out inventory checks as part of the property assessment process. While prior experience is not essential, full training will be provided. Deliver precise and timely reports using specialized field software, ensuring compliance with stringent quality standards and client Service Level Agreements (SLAs). Maintain exceptional service levels and foster strong client relationships to support ongoing business growth and opportunities.

Key Responsibilities

• Undertake EPCs on domestic properties using iPad software in the field
• Undertake Inventory related property assessments using various pieces of software in the field, such as Inventories, Property Audits, Property Viewings, check in's, Check outs and Legionella Risk Assessments
• Undertake independent energy Audits
• Submit comprehensive, accurate reports, submitted same day, on a right first-time basis.
• Meet daily targets relating to volumes and quality of work
• Display a \'right first time\' attitude to service delivery
• Use in house IT systems to complete assessments daily
• Build effective relationships with Clients in your area, to enhance service delivery
• Identify and maximise new business opportunities
• Attend training sessions as required
• Embrace the core values of the business

Qualifications / Essential Skills

• Excellent organisational skills
• Ability to self-motivate and work on your own initiative
• Excellent IT skills
• Excellent customer service skills and the ability to build strong working relationships
• Show flexibility and adaptability to deliver a diverse range of products
• Embrace new products and processes within a changing business
• Take ownership of Continuous Personal Development
• Effective communication skills, verbal and written
• Diligent, trustworthy and respectful when working in clients' homes
• Full UK driving licence, own transport and appropriate insurance
• Broadband connection

Desirable

• Experience of undertaking Inventory related property inspections (Training will be provided)
• Experience in the Property Services sector
• Face to Face client relationship experience
• Working in a field environment

About Vibrant

Wholly owned by the Connells Group Plc (and ultimately by Skipton Building Society), Vibrant is the market-leading provider of Energy Performance Certificates (EPCs) to the UK residential housing market. Its purpose is 'TO MAKE EVERY HOME IN BRITAIN ENERGY EFFICIENT'. Over the past 12-18 months the business has moved into the provision of home energy efficiency improvements, supplementing its market leading position in the EPC sector. Heavily supported by a substantial investment from the Group owners, the business has an unmatched position from which to grow and dominate the residential energy efficiency assessment (and installation) market over the next 10-15 years. Its client base is impressive with contracts in place with several blue-chip organisations (such as B&Q, Santander, and NatWest Bank).

Vibrant Corporate Values

• Being human
• Care to Own it
• Simplicity
• Resilience
• Entrepreneurial

Salary and Benefits

• Annual Salary: £35,000, Target based commission scheme also in place.
• Generous Commission Structure: Earn additional income for every job completed beyond your basic allocation. For example, delivering one extra EPC above your basic allotment results in £14 commission. Commission is paid monthly in arrears, once the probation period has been successfully completed.
• Holidays: 22 days of holiday plus 8 bank holidays
• Pension Scheme: Company auto-enrolled pension with a 3% company contribution.
• Professional Development: Continuous learning and development opportunities to help you grow and advance in your career.
• Supportive Work Environment: Be part of a team that values collaboration, innovation, and work-life balance.