Domestic Assistant based at Elmside, Hitchin

MHA; North Hertfordshire; Presencial; GBP 12 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

28 days holiday including bank

Pension scheme

DBS checks paid by employer

Uniforms provided

Ongoing training and development

Supportive workplace culture

Resumo da oferta

MHA is seeking a reliable Domestic Assistant for Elmside care home in Hitchin. You will help maintain a clean, safe, and welcoming environment for residents, with duties across residents’ rooms and communal areas.

The role emphasizes dignity, infection prevention and respectful care, with a 7-day rota and opportunities for training and professional development within a values-driven organisation.

Qualificações

• Previous experience of domestic or cleaning work (desirable).
• Ability to work well as part of a team and use your own initiative.
• Good communication and listening skills.
• Ability to follow instructions and prioritise tasks effectively.
• Sensitivity to the needs of older people.
• Flexible approach to work, including a 7-day rota.
• QCF Level 2 or 3 in Health & Social Care desirable but training provided.

Responsabilidades

• Maintain cleanliness and tidiness of residents’ rooms, bathrooms, offices and communal areas.
• Carry out cleaning tasks in line with schedules, including carpet cleaning where required.
• Respect residents’ privacy, dignity and personal space at all times.
• Use and store cleaning equipment safely and correctly in line with COSHH.
• Report faulty equipment, hazards or damage to a senior colleague.
• Attend training, staff meetings, supervisions and appraisals.
• Follow MHA policies including health & safety, infection prevention and safeguarding.

Conhecimentos

Teamwork

Communication

Organised

Initiative

Flexibility

Formação académica

Health & Social Care qualification (QCF 2/3)

Descrição da oferta de emprego

Domestic Assistant based at Elmside, Hitchin

For this role, we are currently considering candidates who live within approximately 15 miles of the Service. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances.

About the role

We are looking for a reliable and caring Domestic Assistant to join our team at MHA. This is an important role, helping to create a clean, safe and welcoming environment where residents feel comfortable, respected and at home.

As a Domestic Assistant, you will be responsible for maintaining high standards of cleanliness across designated areas of the home, while always respecting residents’ privacy, dignity and individual needs. Your work will play a vital part in supporting wellbeing and infection prevention.

What you will do

• Maintain cleanliness and general tidiness of residents’ rooms, bathrooms, offices and communal areas.
• Carry out cleaning tasks in line with schedules, including carpet cleaning where required.
• Respect residents’ privacy, dignity and personal space at all times.
• Use and store cleaning equipment and materials safely and correctly, in line with COSHH requirements.
• Report any faulty equipment, hazards or damage promptly to a senior colleague.
• Attend training, staff meetings, supervisions and appraisals as required.
• Follow MHA policies, including health & safety, infection prevention and safeguarding.

About you

We are looking for someone who is dependable, organised and takes pride in their work.

You will bring:

• Previous experience of domestic or cleaning work (desirable).
• The ability to work well as part of a team and use your own initiative.
• Good communication and listening skills.
• The ability to follow instructions and prioritise tasks effectively.
• Sensitivity to the needs of older people.
• A flexible approach to work, including working a 7-day rota.
• A QCF Level 2 or 3 in Health & Social Care is desirable but not essential, as training will be provided.

You will be joining an organisation with strong values and a commitment to helping people live later life well. At MHA, every role matters, and Domestic Assistants play a vital part in creating safe, comfortable and caring homes.

Rewards and benefits

In addition to a competitive salary, you will enjoy:

• 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
• A strong pension scheme and life assurance
• Free DBS checks and uniforms
• Confidential counselling, chaplaincy support and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family-friendly policies
• Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
• A full induction, ongoing training and development opportunities
• Long service awards to celebrate your contribution

About the Service

Elmside care home in Hitchin

Elmside is a warm and community-focused home where colleagues work together to deliver meaningful, person-centred care. The team atmosphere is friendly and encouraging, helping new colleagues feel supported from their very first day.

With a strong focus on dignity, independence and high-quality support, colleagues play an essential role in creating a calm, uplifting environment for residents. The home reflects MHA's charitable values, promoting kindness, teamwork and a shared commitment to improving later life.

Elmside is an ideal workplace for job seekers who want to build a purposeful career in a supportive home where colleagues feel valued, trusted and inspired to grow.

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Where the role requires a Standard or Enhanced DBS check, the successful candidate will be required to join and maintain membership of the DBS Update Service. MHA will pay for the DBS check and will provide an additional payment through payroll equivalent to the standard annual Update Service subscription fee. Further details will be provided during onboarding.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.