Bank Domestic Assistant post in the hospital cleaning team at Swansea Bay University Health Board. The work centres on cleaning and disinfecting patient and non-patient areas, including toilets, floors, bins, ward kitchens and patient crockery, and helping with drinks and meal trays. Cleaners work as part of ward teams alongside clinical staff, receive free specialist training, and may be asked to work in other units or sites at short notice. Applicants need an NVQ Level 2 in customer services or cleaning and knowledge of infection control procedures.
What the job involves
- Provide a responsive cleaning and disinfection service across patient and non-patient areas, following departmental procedures
- Carry out daily and weekly cleaning of the allocated ward or department to schedule
- Clean toilets, bathrooms and sanitary fittings
- Mop hard floors, vacuum soft floors and buff hard floors using machinery
- Replenish supplies such as toilet rolls, hand towels and soap
- Empty bins, collect clinical and non-clinical waste, replace bin bags and clean bins
- Damp dust fixtures and fittings and clean high and low level surfaces
- Regenerate and serve patient meals, and monitor and record patient food waste
- Clean the ward kitchen, equipment and storage areas
- Clean patient crockery in a mechanical dishwasher
- Collect, wash and refill patients' water jugs, give out beverages and collect meal trays
- Work across staff group boundaries, following health and safety, COSHH and customer care standards
What’s required
Qualifications
- NVQ Level 2 in Customer Services or Cleaning
Experience
- Experience in a similar role
- Experience of working as part of a team
Skills & knowledge
- Knowledge of infection control policy, guidelines and procedures
- Effective written and verbal communication skills
- Ability to carry out assigned tasks effectively in a busy environment
- Working knowledge of basic information technology
- Adherence to the health board's values and behaviours
- Welsh language skills (listed as essential in the person specification)
Other
- Completion of induction, including role-related training such as COSHH, manual handling and infection prevention and control
Nice to have
What’s offered
- Free specialist hospital cleaning training
- Professional training and development opportunities
- Access to apprenticeships, work placements and volunteering roles