Domestic Assistant

Queen Victoria Hospital NHS Foundation Trust; East Grinstead; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Personal development

Flexible working

Discounts & tax reliefs

Job summary

Queen Victoria Hospital NHS Foundation Trust is looking for a full-time Domestic Assistant in East Grinstead. The role involves maintaining a clean and safe environment across clinical, non-clinical and public areas, with a 37.5 hour week and flexibility for part-time hours.

NHS benefits and development opportunities are provided. The post requires adherence to NHS cleanliness standards and a cooperative team approach to deliver high-quality patient care.

Qualifications

• Basic numeracy and literacy
• Experience in service/customer environments
• Knowledge of safe and hygienic cleaning duties and standards
• Experience in NHS Domestic Services (desirable)

Responsibilities

• Provide and maintain a clean, hygienic environment for staff, patients and visitors.
• Be flexible, innovative and self-motivated to meet team and personal development goals.
• Support the Domestic Team and carry out a range of cleaning duties.
• Comply with National standards of cleanliness 2021.

Job description

Main area Domestics Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Part time hours will be considered) Job ref 276-8226346-AC

Employer Queen Victoria Hospital NHS Foundation Trust Employer type NHS Site Queen Victoria Hospital Town East Grinstead Salary £25,272 per annum Salary period Yearly Closing 13/09/2026 23:59

Domestic Assistant

NHS AfC: Band 2

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.

In addition to receiving tertiary referrals from across the South East of England, we have a network of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.

Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives.

We also offer attractive benefits such as

• tailored personal development to support career aspirations, including accredited clinical and management development programmes
• flexible working arrangements for a work-life balance that suits you and your needs
• a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

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Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.

We are looking for full time permanent Domestic Assistants to join us working

1) Monday to Friday - 1200-2000

This post are performing cleaning in clinical, non-clinical and public areas of the premises. The post holder is expected to meet the National Specifications for Cleanliness in the NHS, maintaining cleaning and housekeeping standards. Experience in a similar role would be desirable but enthusiasm and experience of working in a team are equally important.

You would enjoy a range of NHS benefits. The Trust is committed to continued personal development.

Main duties of the job

To provide and maintain a clean and hygienic environment for Trust staff, patients and their visitors, in line with the National Standards of Cleanliness.
The role demands to be flexible, innovative and self-motivated to achieve clearly defined operational goals for the team and personal professional development.
To provide support to the Domestic Team and carry out various tasks within this role
To comply with the National standards of cleanliness 2021

Working for our organisation

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

• The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:

Patient/Customer Care Responsibilities

• To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
• Communication with colleagues, other members of staff, patients, visitors and members of the public

Cleaning Responsibilities

• Remove / replace / clean curtains and blinds as necessary
• Clean all hard floors and mop daily.
• Empty, clean and replenish waste bins.
• Seal waste bags and carry out appropriate waste disposal procedures.
• Clean internal glass and ledges.
• Clean all sanitary areas.
• Maintain equipment in a clean and serviceable condition.
• Maintain and respect the privacy and dignity of patients whilst carrying out Facilities duties.
• Thoroughly clean beds.
• Replenish bed linen on patient discharge or as needed.
• Damp dusting of furniture, fittings, interior glass and any low level cleaning requirements.
• Replenish consumables – for example, paper towels, soap, toilet rolls.
• Adopt a flexible approach, as you may be required to work at any Trust site.
• Ensure the correct storage of all items.
• Collect and clean all crockery and cutlery and kitchen utensils as required using automatic dishwashers where available.
• Collect, wash and return water jugs.
• Collect and replace soiled linen.

Person specification

Application Form

• Qualifications Basic numeracy and literacy
• Experience To have worked in a service/customer environment. Knowledge of safe and hygienic cleaning duties and standards Previous knowledge and experience of domestic cleaning duties and standards. Experience in the use of mechanical and electrical cleaning equipment. Experience of working within a team environment Relevant Experience of working within a team environment
• Knowledge Basic Health and Safety knowledge Range of routine work procedures requiring on the job training. Knowledge of relevant policies, procedures, systems and regulations gained through induction and on the job training over a number of weeks not months or equivalent experience
• Qualifications Cleaning and hygiene certificate Basic Health & Safety Certificate
• Experience Previous working experience within an NHS environment within Domestic Services. Previous experience in a health care setting
• Knowledge Knowledge of healthcare waste regulations Understanding of infection control requirements Knowledge of Basic Health & Safety To have an understanding of COSHH and Risk Assessments

The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.