Domestic Appliance Engineer - Aberdeen

TN United Kingdom; Aberdeen City; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that is a leader in domestic appliance repair, dedicated to sustainability and customer service. As a Domestic Appliance Engineer, you will leverage your expertise in repairing various appliances while being supported by a community of skilled professionals. Enjoy a competitive salary with opportunities for bonuses and career progression, all while working with state-of-the-art tools and technology. This role offers a balanced work-life environment, comprehensive benefits, and a commitment to your professional development. If you're ready to make a difference, we want to hear from you!

Benefits

Company Van

Fuel Card

Uniform

Tools

Mobile Tablet

Company Pension Scheme

Up to 33 Days Holiday

Death in Service Benefit

Online Retailer Discounts

Work-Life Balance Support

Qualifications

• At least 2 years’ experience in white goods repair.
• Up-to-date knowledge of washing machines, dishwashers, and cookers.

Responsibilities

• Diagnose and resolve appliance issues in customers’ homes.
• Collaborate with regional teams to ensure service excellence.

Skills

White Goods Repair

Problem Solving

Customer Service

Technical Knowledge of Appliances

Tools

Mobile Tablet

Service Software

PPE

Job description

Domestic Appliance Engineer - Aberdeen

Pacifica is one of the UK’s largest providers of outsourced support and repair of domestic appliances.

Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.

Our Purpose: We exist to keep households running while protecting the environment.

Our Vision: We are proud to care for our customers’ appliances for a more sustainable world.

About the role

As an experienced field-based domestic appliance engineer, you will be provided with the tools to succeed. Our community of employed engineers share best practices and work together to deliver service excellence. You will diagnose and resolve issues using your expertise, supported by regional field service teams, to repair appliances in customers’ homes.

You should have at least 2 years’ experience in white goods repair, with up-to-date knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers.

We provide a full induction into the Pacifica family and support your career development.

Powering Pacifica

Our employees are vital to our success. We invest in specialised training, test equipment, PPE, and user-friendly service software to ensure you can do your role efficiently and safely. We offer City and Guilds assured training, manufacturer-specific training, route planning support, pre-ordering software, and daily support from regional managers and technical teams.

What you will receive from us

• Competitive salary with quarterly increases, up to £50,000 per year for a 40-hour week.
• Bonus scheme to enhance your earnings.
• Standard 8-hour workday, usually 9am-5pm, Monday to Friday.
• Pre-planned routes and included drive time.
• Daily parts delivery to a nearby collection point.

Additional Benefits

• Company van, fuel card, uniform, tools, mobile tablet, PPE.
• Company pension scheme.
• Optional private van use.
• Up to 33 days holiday including bank holidays.
• Work-life balance and wellbeing support.
• Opportunities for progression.
• Death in service benefit at 3x salary.
• Online retailer discounts, gift cards, cash prizes.
• Stocked van with replenishments.
• Efficient parts delivery and return process.
• User-friendly repair software.
• No sales targets on consumables.
• Pre-ordering for your jobs.

We work with leading manufacturers including Electrolux, AEG Zanussi, Vestel, LG, Hisense, and Lamona. Opportunities are available nationwide. If you have what it takes, we’d love to hear from you!

IMPORTANT: You must hold a full UK manual driving licence with no more than 6 points.