Domain Knowledge Expert

Instapro; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Domain Knowledge Expert in the User Experience team. This role offers a unique opportunity to engage in diverse projects that impact the business while developing your expertise in building trades and market conditions. You'll collaborate with various teams, conduct research, and create relevant content, all within a supportive and inclusive environment. Enjoy the flexibility of a hybrid work model and the chance to make a real impact in a digital-first industry. If you're a curious graduate eager to learn and grow, this position is perfect for you.

Benefits

Highly competitive salary package

Hybrid work environment

Hybrid allowance/benefit

Temporary work from abroad policy

Mental health support

Regular team and social events

Referral bonus

Qualifications

• Degree-educated candidate with research skills and a can-do attitude.
• Ability to communicate effectively with diverse audiences.

Responsibilities

• Conduct research on building trades and market conditions.
• Create content and analyze business trends.

Skills

Qualitative research skills

Quantitative research skills

Problem solving

Creative thinking

Effective communication

Can-do attitude

Education

Bachelor's degree

Job description

Open in all locations: France, Germany, the Netherlands, and the United Kingdom

We are looking for a self-motivated graduate to join the User Experience team as a Domain Knowledge Expert responsible for domain-related research and content development within the Instapro Group. You will be responsible for assisting the PTU (Product, Tech and User Experience) teams and other departments with research efforts, data analysis and content creation.

As part of the User Experience (UX) Team, you’ll work on many different projects that have an impact on all areas of the business. What makes this role special is its cross-functional nature. You will be working on various parts of the product and across different types of initiatives, and you are sure to pick up new skills along the way.

Your role includes the following:

• Researching building trades, market conditions and homeownership

• Developing industry expertise through desk research, focus groups and surveys, etc.

• Developing a network of contacts within the industry (tradespeople, association, regulating bodies)

• Creating content and copy for the site, and research artefacts (surveys, questionnaires, mass emails), ensuring they're relevant in all markets we operate in

• Analysing business trends and metrics

• Creating internal presentations, reports and other communications

• Supporting product, tech and UX teams in new product development and testing

In time, you’ll become an expert in all things building-related. This is an exciting opportunity for graduates looking to gain experience in a wide array of areas.

• Qualitative and quantitative research skills and experience

• Experience in problem solving, and creative thinking

• Ability to communicate effectively with a range of audiences

• A can-do attitude

• Native or fluent in English AND native in one of the following: Italian, Dutch, German, or French

• Experience in the construction industry is not necessary, but some interest is definitely a plus

We’re looking for a degree-educated candidate who has the energy and work ethic for an ambitious, fast-growing business. We like people who are curious, passionate and not afraid to have a go at something they’ve never done before.

Why you’ll enjoy working at the Instapro Group

You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference.

We care. We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find a supportive and open culture designed to help our team members thrive.

These are the benefits you'll enjoy:

• Highly competitive salary package

• Hybrid work environment

• Hybrid allowance/benefit

• Temporary work from abroad policy

• Mental health support

• Regular team and social events

• Further benefits depending on location

• Referral bonus

These are the values that guide everything we do:

• We put integrity first. We are authentic, transparent and respectful.

• We are all stewards. We are stewards of the company on behalf of all stakeholders.

• We follow the evidence. We are objective, evidence-based and pragmatic in our decision-making.

• We never stop learning. We are open-minded and curious.

• We win together. We collaborate and earn trust with our colleagues.

• We are inclusive. We are committed to building a diverse and inclusive company.

Read our values in full here

Interested in applying? Submit your application below and we will get back to you.