Domain Advisor Expert

SAP SE; City Of London; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading software company is seeking a Domain Advisor Expert to join the CX Center of Excellence. This global role involves developing go-to-market strategies, building business cases, and nurturing key relationships to drive market success. The ideal candidate will have extensive expertise in Sales and Service Cloud solutions, plus at least 5 years of experience in the technology industry. A Bachelor's degree in a relevant discipline is required, and an MBA is preferred. This position offers a collaborative work environment focused on inclusion and flexibility.

Qualifications

• Minimum 5 years of experience in the technology industry, preferably in a large multinational organization.
• Previous Go-To-Market experience is a plus.
• Proven ability to act as a strategic advisor to customers and partners.

Responsibilities

• Develop comprehensive go-to-market strategies.
• Identify and capitalize on growth opportunities.
• Build and present business cases for growth initiatives.
• Nurture relationships with customers and partners.
• Support strategic deals and execution of go-to-market campaigns.

Skills

Sales Cloud expertise

Service Cloud expertise

Enterprise Service Management solutions

Lateral leadership

Executive presentation skills

Education

Bachelor's degree in Business Administration, Engineering, or Computer Science

MBA or advanced degree

Job description

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

SAP is looking for a Domain Advisor Expert to join the CX Center of Excellence. This is a Global role, the location can be in Europe or US.

You will be accountable for the business, market and revenue success of a major sub solution ensuring successful market adoption and deployment.

Key responsibilities include:

• Developing comprehensive go-to-market strategies for the sub-solution, including partner and channel options to accelerate pipeline growth, bookings, and revenue.
• Identifying and capitalizing on growth opportunities driven by market trends, industry insights, and customer feedback to enhance the sub-solution's success.
• Building and presenting robust business cases for growth initiatives to Executive Leadership to facilitate informed decision-making.
• Amplifying the value proposition to the field through enablement programs, internal communication, and other outreach efforts.
• Establishing and nurturing relationships with customers, prospects, partners, and industry analysts to support business development.
• Collaborating with product, marketing, customer success, and adoption teams to maximize customer lifetime value and ensure successful delivery.
• Supporting strategic deals (with customers and partners) and executing go-to-market campaigns to achieve business objectives.
• Serving as a thought leader and the primary global SPOC (Single Point of Contact) for the sub-solution.

Job requirements:

• Extensive expertise in Sales Cloud and/or Service Cloud and/or Enterprise Service Management solutions is required.
• A minimum of 5 years of experience in the technology industry, preferably within a large multinational organization.
• Previous experience in a Go-To-Market role is a plus.
• Bachelor's degree in Business Administration, Engineering, or Computer Science from an accredited university.
• An MBA or advanced degree in a related discipline is preferred.
• Proven ability to act as a strategic advisor to SAP, customers, and partners.
• Strong lateral leadership skills and a demonstrated capacity to think creatively and outside the box.
• Excellent executive presentation skills, with the ability to communicate key insights and recommendations concisely.
• Ideally, the candidate has experience with SAP Customer Experience solutions.

ABOUT THE TEAM
The CX Center of Excellence is responsible for the business success, market adoption, and global deployment of our SAP Customer Experience sub-solutions.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.