Dog Welfare Assistant (30 hours per week)

Dogs Trust; Shrewsbury; On-site; GBP 20,000 - 25,000; Part time

Job summary

Dogs Trust in Shrewsbury is seeking a Dog Welfare Assistant (30 hours per week) to join our busy rehoming centre. You will provide daily care for dogs, educate potential owners, and ensure excellent customer service to visitors. A full, manual driving licence is essential as driving will be part of the role.

The role is permanent and part-time, offering pro-rata salary with benefits. The successful candidate will be a strong communicator, empathetic, and a proactive team player who shares Dogs

Qualifications

• Excellent communication with empathy for people and animals.
• Strong team player with lots of energy.
• Experienced in working with or handling dogs and basic health/behaviour knowledge.

Responsibilities

• Provide daily care to dogs in the rehoming centre following policies and safety guidelines.
• Educate potential owners and the public on dog care and welfare.
• Deliver excellent customer service to visitors at the centre.

Skills

Dog handling

Customer service

Communication

Team player

Job description

Dog Welfare Assistant (30 hours per week)

Application Deadline: 7 October 2026

Department: Rehoming

Employment Type: Permanent - Part Time

Location: Shrewsbury

Compensation: £20,200 pro-rata (full time equivalent £25,250) per year + benefits

Description

Have you always had an itch to scratch when it comes to helping dogs? We’re looking for someone with a commitment to animal welfare to join the team in our busy rehoming centre.

What does this role do?

As Dog Welfare Assistant, you’ll:

• provide daily care to the dogs in the rehoming centre, working to Dogs Trust's code of practice and Health and Safety guidelines,
• educate potential new owners and the general public on the care and welfare of their dogs,
• deliver excellent customer service to all visitors to the centre.

Could this be you?

The successful candidate will be an excellent communicator with the ability to show empathy to both people and animals. A strong team player, you'll have lots of energy and a positive upbeat attitude. Experienced in working with or handling dogs, you'll be knowledgeable in basic behaviour and health issues and, above all, be committed to the aims and objectives of Dogs Trust. A full, manual driving licence is also essential, as driving will be a part of the role.

What does this team do?

Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service.