Dog Groomer

Urban Mutts Hotels Limited; Sheffield; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25% Off in store retail

Westfield Staff discounts

28 days paid annual leave

Equipment maintenance paid by UrbanMut

Job summary

Urban Mutts Hotels Limited in London is seeking a full-time Dog Groomer to perform grooming tasks including bathing, brushing, clipping, nail trimming, ear cleaning and coat styling for dogs. You will assess coat conditions, follow client requests and ensure a calm, safe grooming environment.

The role requires strong grooming skills, excellent customer service, and experience in a grooming salon. Competitive salary and staff perks are offered at a modern, on-site facility at Westfield London.

Qualifications

• Practical skills in dog grooming including clipping and coat styling.
• Strong pet care skills with safe handling and wellbeing monitoring.
• Excellent customer service and communication to update clients.
• Previous grooming salon experience required.
• Certifications in dog grooming or animal care.
• Ability to lift dogs and work on feet for extended periods.
• Commitment to animal welfare and teamwork.

Responsibilities

• Groom dogs by bathing, brushing, clipping, nail trimming and styling.
• Assess coat and skin conditions; follow client requests.
• Explain grooming options and provide after-care advice.
• Maintain a calm, safe environment during grooming.
• Clean and sanitise grooming areas and equipment.
• Collaborate with the wider pet care team.

Skills

Dog grooming

Customer service

Communication

Teamwork

Stress management

Education

Dog grooming certification

Animal care certification

Tools

Grooming tools

Job description

Company Description Urban Mutts Hotels Limited is a modern pet hospitality company dedicated to providing high-quality care, comfort, and grooming services for dogs. The company focuses on creating a safe, engaging, and stress-free environment where dogs can relax, play, and receive professional grooming. Team members are encouraged to deliver exceptional service, prioritise animal welfare, and build strong relationships with clients and their pets. Urban Mutts values reliability, compassion, and a professional approach to pet care, offering opportunities for growth and skills development. In a state of the art, purpose built facility at Europe's largest shopping centre.

Role Description This is a full-time, on-site Dog Groomer role based at Urban Mutts Hotels Limited in Westfield London. The Dog Groomer will perform daily grooming tasks such as bathing, brushing, clipping, nail trimming, ear cleaning, and coat styling for dogs of various breeds and temperaments. The role involves assessing each dog's coat and skin condition, following grooming requests from clients, and maintaining a calm and safe environment throughout the grooming process. The Dog Groomer will interact with clients, explain grooming options, provide after-care advice, and ensure excellent customer service. Responsibilities also include cleaning and sanitising grooming areas and equipment, monitoring dogs’ behaviour and wellbeing, and working collaboratively with the wider pet care team.

Qualifications

• Candidates should possess practical skills in Pet Grooming, including Clipping and breed standard coat styling for a variety of dog breeds.
• Candidates should possess strong Pet Care skills, including safe handling, monitoring dog wellbeing, and recognising signs of stress or discomfort.
• Candidates should possess excellent Customer Service and Communication skills to interact with clients, understand their preferences, and provide clear grooming updates.
• Previous experience in a grooming salon is essential.
• Relevant certifications in dog grooming or animal care.
• Ability to work on your feet for extended periods and safely lift or handle dogs of different sizes.
• Commitment to animal welfare, attention to detail, and the ability to work effectively in a team-oriented environment.

Salary range based on experience £30k-£40k

25% Off in store retail

Access to Westfield Staff discounts in participating stores

28 days paid annual leave

Equipment maintenance paid by Urban Mutts