Document Services Operator

Canon; Uxbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

Canon UK is seeking a digital print operator to join their team in Papworth Everard. This role involves managing high-volume printing tasks, ensuring quality control, and providing excellent customer service. Ideal candidates will have experience with digital print technologies and a strong commitment to safety protocols in a dynamic environment.

Benefits

Competitive salary

Discretionary bonus scheme

25 days holiday

Flexible working policy

Private healthcare

Employee Assistance Programme

Discounts on Canon products

Pension scheme

Cycle to Work scheme

Charity volunteer days

Qualifications

• Working knowledge of transactional and unstructured print.
• Experience with digital toner and inkjet print equipment.
• Knowledge of print queue management.

Responsibilities

• Operate in a time-critical digital print environment.
• Manage end-user relationships and service requests.
• Ensure quality control and adapt to workflow changes.

Skills

Customer service focus

High-quality assurance

Organizational skills

Communication skills

Adaptability

Tools

Canon CS3700

Vp6000

Job composition software

Job description

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Canon UK is looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer is yes, please read on…

Canon Cambridge has a vacancy for a digital print operator to join the team at the secondary site in Papworth Everard, working on a rotating double day shift. The ideal candidate will have experience of working in time-critical digital print using variable personalised data, which requires multiple stock changes in a 100% quality-focused environment.

You will be highly computer literate and will have good knowledge of workflow management and the management of print queues.

This position will require you to deal directly with end users, so customer service focus is essential.

There may also be a requirement to provide cover in the high-volume inkjet print department working on Canon CS3700 printers with booklet makers. Experience in this area is desirable, though full training will be provided.

Although the role will be primarily based at Papworth Everard, there will also be a requirement to work at our primary site at Whittlesford.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon, we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contributions.

• Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
• Bonus – A discretionary bonus scheme that rewards you as you help us achieve our goals.
• Learning & Development – As a company that encourages continuous learning, you will always have resources and support available.
• Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase, and a flexible working policy.
• Diversity – We are an organization that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
• Health & Wellbeing – Private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions, and discounted rates to Nuffield Health Gym.
• Employee discount – Up to 38% off products from our Canon store.
• Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans, and charity volunteer days.

What we ask

You will require the following experience:

• Working knowledge of transactional print, unstructured print
• Working knowledge of mid to high-volume digital toner and inkjet print equipment, ideally Canon VP6000 / CS3700.
• Digital volume color print experience would be advantageous.
• Experience within a competitive commercial environment
• Knowledge of job composition software and management of print queues is desirable
• Good understanding of digital print technologies within mid to high volume production areas.
• A high-quality assurance-focused approach, exhibiting a reliable and responsible attitude
• Well organized with good communication and presentation skills
• Ability to work on own initiative but also be a keen team player
• Process and results-driven
• Flexible, adaptive, and innovative
• Maintain safe working practices related to Health & Safety and COSHH regulations

You will need

As a Document Services Operator, you will possess the following competencies: