Document Production & Print Centre Operative

HM Land Registry; Plymouth; On-site; GBP 26,000; Full time

Job summary

HM Land Registry is seeking candidates for roles within its Document Production & Print Centre. The positions demand attention to detail and effective communication skills, with responsibilities spanning print output management and ensuring quality assurance in processes. The successful candidates will contribute to a high-paced environment, maintaining service levels in line with established SLAs.

Benefits

Civil Service Defined Benefit Pension

Competitive pay and annual leave

Commitment to inclusivity and continuous learning

Qualifications

• Proven experience of delivering outputs with emphasis on speed, accuracy and quality.
• Good attention to detail and the ability to produce accurate documentation.
• Effective communication skills with IT technicians and colleagues.

Responsibilities

• Process and manage the day-to-day workflow of print and dispatch output.
• Conduct regular quality checks during production operations.
• Liaise with service desk and technicians for problem resolution.

Skills

Attention to detail

Effective communication

Flexibility

Ability to work under pressure

Job description

Plymouth, South West England, PL6 5WS

Job Summary

It is an exciting time for HM Land Registry (HMLR) as we continue on a major transformation programme. HMLR's ambition is to become the world’s leading land registry for speed, simplicity and an open approach to data.

We're looking for four great candidates with excellent attention to detail and the ability to work as part of a team to help us achieve this.

Job Description

As a member of the Document Production & Print Centre Team, who are responsible for the day-to-day workflow of HMLR print and dispatch output in line with defined Service Level Agreements (SLA).

These roles require 100% office attendance:

• You will process and manage the day-to-day workflow of print and dispatch output
• Undertake the full range of print and dispatch room production tasks using manual and machine assisted methods. Such as cut, trim and fold printed materials using manual and automated tools
• Carry out regular quality checks during print and dispatch production operations and adjust machine settings accordingly.
• Responsible for the inspection of printed materials manually for defects & check colour accuracy & print alignment
• Liaise with the Service Desk to ensure system problems are speedily identified and rectified; minimising disruption to print room operations.
• Carry out fault diagnostics and repairs within the remit of personal training and third-party
• Raise engineer call outs, liaise with engineers on site and keep accurate records of machine maintenance undertaken
  
  

Please see attached candidate pack for further information

As a member of the Document Production & Print Centre Team, who are responsible for the day-to-day workflow of HMLR print and dispatch output in line with defined Service Level Agreements (SLA).

These roles require 100% office attendance:

• You will process and manage the day-to-day workflow of print and dispatch output
• Undertake the full range of print and dispatch room production tasks using manual and machine assisted methods. Such as cut, trim and fold printed materials using manual and automated tools
• Carry out regular quality checks during print and dispatch production operations and adjust machine settings accordingly.
• Responsible for the inspection of printed materials manually for defects & check colour accuracy & print alignment
• Liaise with the Service Desk to ensure system problems are speedily identified and rectified; minimising disruption to print room operations.
• Carry out fault diagnostics and repairs within the remit of personal training and third-party
• Raise engineer call outs, liaise with engineers on site and keep accurate records of machine maintenance undertaken
  
  

Please see attached candidate pack for further information

Person specification

You Will Be Able To Demonstrate The Following Experience

• Proven experience of delivering outputs with emphasis on speed, accuracy and quality
• Good attention to detail and the ability to produce accurate documentation
• Effective communication skills, to interact and build relationships with IT technicians, managers, third party suppliers and colleagues
• Able to work flexibly and contribute positively to the team environment
• Working under your own initiative, with minimal supervision
• Work under pressure whilst exceeding tight production deadlines
  
  

Due to this post being instrumental in maintaining the Service Level Agreement of Central Print, the roles are only available on a full-time basis (37 hours per week, over 5 days) or for those candidates willing to job share.

The post may require occasional planned out of hours working in order to deal with IT changes and maintenance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Delivering at Pace
  
  

Alongside your salary of £25,792, HM Land Registry contributes £7,471 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

#WeAreHMLR

At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.

We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.

• We have integrity – we value honesty, trust and doing the right thing in the right way.
• We drive innovation – we are forward-thinking, embrace change and are continually improving our processes.
• We are professional – we value and grow our knowledge and professional expertise.
• We give assurance – we guarantee our services and provide confidence to the property market.
  
  

You can find more information on our rewards package on our website.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Qualifications

Please attach an anonymous CV when prompted and include your qualifications and career history. Your CV should demonstrate how you meet the following Essential Experience criteria:

• Proven experience of delivering outputs with emphasis on speed, accuracy and quality
• Effective communication skills, including the ability to interact and build working relationships with IT technicians, managers, third-party suppliers and colleagues
• Able to work flexibly and contribute positively to the team environment
• Ability to work under your own initiative and with minimal supervision
• Ability to work effectively as part of a team
• Good attention to detail and the ability to produce accurate requested documents
• Ability to work under pressure adhering to tight production deadlines
  
  

You Will Be Asked To Complete a Personal Statement Section (in No More Than 500 Words). This Must Be Used To Provide Details Of How You Meet The Following Two Essential Experience Criteria

• Proven experience of delivering outputs with emphasis on speed, accuracy and quality
• Good attention to detail and the ability to produce accurate requested documents
  
  

In The Event Of a High Volume Of Applications, We Reserve The Right To Assess Against The Leading Essential Experience Criteria First

• Proven experience of delivering outputs with emphasis on speed, accuracy and quality
  
  

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.

The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a blended face to face interview week commencing 21 July 2025.

Interview venue: HM Land Registry, Seaton Court, 2 William Prance Rd, Plymouth PL6 5WS

The blended interview will assess the Essential Experience and Behaviours as listed in the candidate pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.

Candidates may refer to notes within their interview but they should be used as a prompt only.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

You can find more information on how we use your personal data on our website

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Jon Webb
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email [e-mail] in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: http://civilservicecommission.independent.gov.uk/making-complaint/