Document Formatting Coordinator

Latham & Watkins LLP; Greater Manchester; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Global Document Services Coordinator to join their team in Manchester. This pivotal role involves managing document requests, coordinating workflows, and ensuring deadlines are met while providing top-notch service to attorneys and staff. The ideal candidate will possess strong communication and analytical skills, along with relevant experience in a professional services environment. This role offers the flexibility of a hybrid working schedule, allowing for both in-office and remote work. Join a firm that values innovation, collaboration, and diversity, and be part of a supportive team dedicated to delivering excellence in legal services.

Benefits

Health Insurance

Pension Plan

Wellness Programs

Employee Discounts

Qualifications

• Experience in document management and workflow coordination.
• Strong communication and analytical skills required.

Responsibilities

• Act as the frontline contact for document requests and workflow coordination.
• Manage emails and ensure timely completion of assignments.

Skills

Document Management

Communication Skills

Analytical Skills

Troubleshooting

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Adobe Acrobat

ServiceNow

Job description

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About the Role

The Global Document Services (“GLODOCS”) Coordinator is an integral part of Latham’s Global Document Services team. This role will be responsible for acting as the frontline contact between Latham’s Global Document Services (GLODOCS) team and department users such as attorneys, paralegals, and professional staff, as well as coordinating department workflow, intaking document work requests, clarifying instructions, negotiating deadlines, communicating job statuses, maintaining the ServiceNow job queue, assigning work to team members, and ensuring that deadlines are met. This role will be located in our Manchester office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Please also note, the schedule for this role will be Monday through Friday, 8:00 am to 4:00 pm GMT/BST.

Responsibilities & Qualifications

Other key responsibilities include:

• Managing emails received in the GLODOCS mailbox and moving requests to appropriate Outlook folders.
• Estimating job duration and difficulty and negotiating deadlines for projects to assure that agreed-upon deadlines are achievable.
• Ensuring accurate and timely completion of assignments and responding to inquiries from customers.
• Creating, revising, formatting, and maintaining document files at an advanced level in core applications such as Word, Excel, PowerPoint, and Acrobat.
• Communicating with GLODOCS staff to ensure that they are on track to meet their deadlines.

We’d love to hear from you if you:

• Demonstrate the ability to understand intricacies of documents and work requests, and leverage that ability into accurate estimation of job duration.
• Display the ability to analyse/troubleshoot issues and implement appropriate solutions.
• Possess the ability to evaluate a variety of factors to accurately ensure that demand for departmental services is met.

And have:

• A high school diploma or equivalent, preferably a bachelor’s degree or equivalent.
• Relevant experience in a law firm or other professional services firm.
• Microsoft certifications in Word, Excel, and PowerPoint.

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance.
• A pension plan.
• Wellness programs.
• Employee discounts.
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.