Docucare DCA Printer Support

Adecco; London; On-site; GBP 25,000 - 35,000; Full time

Job description

Join Our Team as a Docucare DCA Printer Support!

Are you ready to dive into the exciting world of digital printing solutions? We are a dynamic business dedicated to streamlining operations and enhancing document workflows through innovative office and production printing solutions. We are currently seeking a motivated Docucare DCA Printer Support to join our team in Islington, London, on a temporary basis!

Why Join Us?

1. Vibrant Work Environment: Our office is just a 4-minute walk from Old Street train station, making your daily commute a breeze!
2. Team Spirit: Be part of a supportive and enthusiastic team where your contributions truly matter.
3. Professional Growth: This is a fantastic opportunity to gain hands-on experience in the manufacturing and production industry.

Role Overview:

The role is supporting new devices being installed (toners/paper) and supporting the Xerox team installing new devices to replace the outgoing devices. Working Monday to Friday 9am-5pm.

This role is to start asap and due to run until the end of July but could be extended until September.

Key Responsibilities:

1. Provide exceptional customer support for Docucare DCA printers.
2. Troubleshoot and resolve technical issues promptly and effectively.
3. Assist in the installation and configuration of printer systems.
4. Collaborate with team members to improve service delivery and client satisfaction.
5. Maintain documentation of service requests and resolutions.

Who You Are:

1. Tech-Savvy: You have a strong understanding of printer technology, preferably with experience in Docucare DCA printers.
2. Problem Solver: You thrive on resolving technical challenges and enjoy helping others.
3. Communicative: Your excellent interpersonal skills enable you to communicate effectively with clients and team members alike.
4. Detail-Oriented: You pay attention to the finer details, ensuring that every task is completed to the highest standard.

What We Offer:

1. A temporary contract with potential for future opportunities.
2. A lively, cheerful work atmosphere that values collaboration and positivity.
3. Ongoing support and training to help you excel in your role.

Application Process:

Ready to embark on this exciting journey with us? We want to hear from you! Please submit your CV and a brief cover letter highlighting your relevant experience and enthusiasm for the role.

Let's create efficient document workflows together! Join us in making a difference in the world of digital printing solutions.

We can't wait to welcome you to our team!