DMWS – Welfare Officer

Confederation of Service Charities; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits to make a real difference in the lives of those who have served in the armed forces and their families. This role as a Welfare Officer involves supporting the Armed Forces Community at Birmingham hospitals, addressing non-clinical issues that impact health recovery. With a focus on holistic support, you will play a vital role in connecting individuals to essential resources, improving their well-being and preventing hospital readmissions. Join a dedicated team in a rewarding environment where your compassion and interpersonal skills can shine, making a meaningful impact on the lives of many.

Benefits

30 Days Annual Leave

Pension Scheme

Death in Service Scheme

Flexible Working

Smart Health Access

Work-based Parking/Mileage Reimbursement

Enhanced Sick Pay

Staff Recognition

Personal Development Programme

Eye Test Contribution

Qualifications

• Strong interpersonal skills and compassion for the armed forces community.
• Experience in family and carers welfare is essential.

Responsibilities

• Support access to resources for the armed forces community on site at the hospital.
• Tackle non-clinical issues affecting health and recovery.

Skills

Interpersonal Skills

Compassion

Teamwork

Independence

Welfare Experience

Education

Full UK Driving Licence

Job description

An exciting opportunity has arisen; do you want to make a real difference to the lives of people who have served in the armed forces and their families? We are looking for someone with strong interpersonal skills, able to work as part of a team and independently, who is compassionate and enthusiastic about supporting the armed forces’ community. If you have family and carers welfare experience, this role may be for you.

DMWS is an international charity that has been providing medical welfare support to the armed forces community for over 80 years. We are now recruiting a Welfare Officer to support the Armed Forces Community covering hospitals under University of Birmingham Hospitals NHS Trust (QE) and Royal Centre for Defence Medicine (RCDM) Birmingham.

Healthcare professionals can achieve significant improvements in physical and mental health issues, but often there can be other challenges that someone in the armed forces community faces that can inhibit their recovery. Mental health concerns, drivers behind substance abuse, social isolation, inappropriate housing, homelessness or financial worries can affect someone’s health. With the wealth of help and support available to the armed forces community, the Armed Forces Welfare Officer will help and support access to these resources, on site at the hospital.

DMWS tackle the non-clinical issues that contribute to delays to going home from hospital including poor physical and mental health, stress and anxiety. With this support, readmission to hospital can be prevented. We operate a holistic model of provision which focuses on three key areas of support: physical, psychosocial and mental health / wellbeing.

Benefits:

1. Annual Leave: 30 days a year plus Public Holidays (pro-rata’d for part-time employees).
2. Pension: Auto enrolment onto DMWS workplace pension scheme – subject to eligibility. Minimum contribution of 5% which DMWS will match, up to 6%.
3. Death in Service Scheme: Three times your annual salary to nominated beneficiaries – subject to eligibility.
4. Flexible Working: All flexible working requests are considered.
5. Smart Health: Access to a 24/7 virtual GP service, with a counselling service and on-line help and support around health and well-being matters.
6. Work-based Parking/Mileage: Fees for parking at work-base are repaid through expenses. Mileage claims reimbursed in line with HMRC guidelines.
7. Enhanced Sick Pay: Enhanced sick pay scheme for all employees upon completion of their probationary period.
8. Staff Recognition: Regular recognition for staff work by the leadership team and peers.
9. Personal Development Programme: Support for continuing professional development and training.
10. Great training opportunities.
11. £25 contribution towards eye tests and £50 towards glasses for DSE use.
12. Enhanced maternity/paternity/adoption family friendly benefits.

Applications close on Monday 16 December 2024.

To apply please submit a CV and covering letter explaining why you would be a good fit for the role. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early and feedback will only be provided to candidates who attend interviews.