DL Operations Manager

Circet IRE & UK; Exeter; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in telecommunications is seeking a Direct Labour Operations Manager. This role includes overseeing skilled operatives, managing client relationships, and ensuring compliance with HSEQT policies. Ideal candidates will possess strong leadership skills and a track record in operational management, with a focus on efficiency and talent development.

Benefits

25 days annual leave

Life assurance

Employee wellbeing support

Qualifications

• Proven track record in leading multi-functional teams.
• Experience in operational management roles.
• Ability to deliver against operational targets.

Responsibilities

• Responsible for trade skills development and talent pipeline management.
• Manage client relationships and ensure profitability of contracts.
• Lead apprenticeships, skills training, and onboarding.

Skills

Leadership

Commercial awareness

Collaboration

Operational management

Job description

Social network you want to login/join with:

DL Operations Manager

Office/Field Based | Full-Time | Travel Required

Circet UK are looking for an experienced Direct Labour Operations Manager. As Direct Labour Operations Manager, you will be responsible for fulfilling Circet’s Labour requirements with skilled operatives within specified timescales, whilst ensuring all activities comply with the company’s management systems and HSQET policies.

Responsibilities include:

• Responsible for trade skills development and talent pipeline management.
• Provide services to all Circet contracts - in particular FB26 and Project Gigabit.
• Ensure that all contracts achieve turnover and profitability by maximising efficiency and minimising cost of failure.
• Manage Client relationships within the client organisations across all areas.
• Take the lead on apprenticeships, skills training, onboarding and accreditation.
• Ensure Operatives are provided with accommodation / resettlement if they are relocating from Europe.
• Provide technical direction and support by giving specialist advice on FTTC & FTTH, including relevant disciplines such as associated Civils, Cabling, Blowing and Splicing.
• Encourage candidates to work at maximum efficiency to the business and in turn offer incentives for increased productivity.
• Responsible for identifying and evaluating recruitment needs as well as designing and delivering a variety of recruitment solutions.
• Ensure all HSEQT policies and procedures are adhered to.
• Provision and maintenance of fleet vehicles (in conjunction with Circet Fleet).

Skills and Knowledge Requirements:

• Experienced leader with proven track record in leading a multi-functional team.
• Proven ability to deliver against operational targets.
• Commercially aware and engaged, provide reports confirming P and L position.
• Naturally collaborative, able to build relationships with key client and supply chain contacts.
• Able to command respect and establish personal and business credibility.
• Must ensure all equipment is calibrated and in date and all equipment is provided to the crews in the correct timeframes.
• Preferably you will have experience in an Operational Manager role.
• Experience of utility (streetworks) operations, particularly high-volume low value.

Why Join Circet UK?

• Inclusive Culture: We’re committed to diversity and creating a supportive environment for everyone
• Career Progression: Access structured development programmes, mentoring, and accredited training
• Leadership Growth: We invest in internal talent – many of our leaders started where you are
• Making an Impact: Take part in our CSR initiatives and help shape the future of connectivity
• Great Benefits: Competitive salary, 25 days annual leave, life assurance, employee wellbeing support, and more

We’re committed to inclusion. At Circet UK, we value talent, potential, and diversity across our workforce. We welcome all applications and strive to create an inclusive and empowering workplace for everyone.