Divisional Sales Director

Spicerhaart; Leicester; On-site; GBP 50,000 - 70,000; Full time

Job summary

Une entreprise bien établie dans le secteur des services financiers recherche un leader d'équipe dynamique pour sa division des hypothèques et de la protection. Vous aurez la responsabilité d'implémenter la stratégie de services financiers, de recruter et de développer une équipe performante. Le candidat idéal a plus de 5 ans d'expérience, de solides compétences en leadership et des qualifications reconnues dans le domaine.

Qualifications

• Minimum de 5 ans d'expérience en tant que conseiller en hypothèques et protection.
• Capacité à travailler avec la direction pour atteindre les objectifs commerciaux.
• Excellentes compétences en communication et présentation.

Responsibilities

• Diriger une équipe de conseillers en hypothèques pour mettre en œuvre la stratégie financière.
• Préparer et livrer le budget de revenus et de bénéfices.
• Gérer les indicateurs clés de performance et améliorer la satisfaction client.

Skills

Communication

Leadership

Gestion de performance

Analyse de marché

Education

CeMAP ou équivalent

Job description

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To be responsible for the implementation and delivery of the Financial Services business plan by providing proactive leadership and direction to a highly talented team of New Build Mortgage & Protection Advisers within the Apollo Division.

WHAT YOU'LL BE RESPONSIBLE FOR

• Contribute and support the Chapter Managing Director in delivering the financial services strategy that drives income, ensures profitable growth, and fosters continuous improvement within the Division.
• Recruit, lead, and develop a highly effective Financial Services Team while embedding the core behaviours, values, and principles of the Network and Company.
• Prepare and deliver the Financial Services Division income and profit budget; monitor, report, and forecast operating and financial results.
• Maintain an in-depth knowledge of Financial Services regulation & core products, including all those that the Company is licensed to sell.
• Monitor and evaluate Divisional key performance indicators, including customer satisfaction, and develop initiatives to improve these trends.
• Achieve cross-sales and referral activity targets and promote initiatives to improve results.
• Ensure all systems and controls required by our Network are implemented and followed to manage risks and maintain standards.
• Maintain the role of supervisor as defined by our Network’s Training and Competence scheme.
• Communicate regularly with the Head of Sales Quality to ensure standards are up to date and adhered to by all Financial Services employees.
• Maintain open dialogue with the Financial Services Director.
• Handle customer complaints following the Company’s procedures and manage business exposure.
• Adopt HR processes and best practices, including recruitment, training, development, performance management, and employee relations.
• Create a coaching culture that promotes high performance.
• Collaborate across business streams to maximize profitable relationships.
• Share best practices and successes within the Financial Services Chapter.

WHAT YOU'LL NEED

• Minimum of 5 years’ experience as a Mortgage & Protection Adviser in the financial services and New Build industry, with a proven record of leading high-performing teams.
• Ability to work closely with senior management to meet business objectives through strategic management.
• Drive to advance the business, build long-term performance, and support all business streams within a ‘One Team’ Chapter.
• Development skills to help advisers and managers reach their potential.
• Excellent communication and presentation skills; self-motivated, confident, flexible, organized.
• Ability to react quickly to market conditions, regulatory changes, and business needs.
• Relevant professional qualifications, such as full CeMAP or CII equivalent.
• Residency within the geographical area of the designated division.

CORE BEHAVIOURS

• Commitment to understanding customer needs and providing high-quality service.
• Continuous self and team development, results-focused.
• Clear vision and effective communication.
• Ability to work under pressure and manage challenging situations.
• Responsibility and integrity in decision-making and actions.
• Adaptability to changing priorities through critical thinking.
• Promote inclusivity and support wellbeing.
• Act with honesty and integrity, serving as a mentor and coach.