Divisional Manager

Axis CLC; Castle Dene; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Bonus scheme

Pension scheme

Life assurance

25 days holiday plus bank holidays

Perkbox

Voluntary day

Refer-a-Friend bonus

Job summary

Axis CLC is recruiting a Divisional Manager to lead a portfolio of contracts from its Co Durham base. You will drive operational excellence, manage financial performance and grow client partnerships in a senior leadership capacity.

You will lead multidisciplinary teams, ensure safety and quality, and support business development while sustaining high levels of customer satisfaction across the division.

Qualifications

• Senior operational leader with proven track record in property maintenance, refurbishment, construction or compliance services.

Responsibilities

• Lead operational and commercial performance across a portfolio of contracts.
• Jointly own divisional P&L, forecasts and targets.
• Build and maintain strong client relationships and stakeholder partnerships.
• Coach and develop Contracts Managers and wider teams.
• Ensure on-time, on-budget delivery to high safety and quality standards.
• Drive continuous improvement, efficiency and customer satisfaction.

Skills

Senior leadership

Operational leadership

Contract management

Commercial awareness

Stakeholder management

Health & safety

Governance

People development

Education

HNC/HND/Degree or equivalent

Job description

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant.

We're looking to recruit an experienced Divisional Manager to lead a portfolio of contracts, providing strategic operational leadership and driving commercial performance across the division, based in Co Durham.

This is a senior leadership role with joint responsibility for divisional P&L performance, client relationships, operational excellence and business growth. Working closely with the Divisional Director and Commercial Manager, you'll lead high-performing teams, develop long-term client partnerships and ensure contracts are delivered safely, efficiently and to the highest standards.

What You'll Be Doing

• Leading the operational and commercial performance of a portfolio of contracts.
• Taking joint responsibility for divisional P&L performance, financial forecasting and achieving business targets.
• Building and maintaining strong relationships with clients, framework partners and key stakeholders.
• Leading, coaching and developing Contracts Managers, Commercial Managers and wider operational teams.
• Ensuring contracts are delivered safely, on programme, within budget and to the highest quality standards.
• Driving continuous improvement, operational efficiency and customer satisfaction.
• Supporting business development activities, tender submissions and work-winning opportunities.
• Identifying commercial risks and opportunities, working closely with commercial teams to maximise contract performance.
• Promoting a positive culture focused on accountability, collaboration and continuous improvement.
• This role requires strong leadership, commercial awareness and the ability to build high-performing teams while developing long-term client relationships.

About You

• Proven experience in a senior operational leadership role within property maintenance, refurbishment, construction or compliance services.
• Experience managing multiple contracts with full operational and commercial accountability.
• Strong commercial awareness with experience managing budgets, forecasts and contract performance.
• Demonstrable experience leading, coaching and developing multidisciplinary operational teams.
• A proven track record of building strong client relationships and delivering high levels of customer satisfaction.
• Good understanding of contract delivery, health and safety, operational governance and performance management.
• Excellent communication, negotiation and stakeholder management skills.

Desirable

• Experience working within social housing, local authority or public sector frameworks.
• Knowledge of JCT, NEC or other standard forms of contract.
• Relevant construction or management qualification (HNC/HND/Degree or equivalent).

What We Offer

• Competitive salary, plus benefits:
• Car allowance
• Bonus scheme (eligible after 1 year's service)
• Pension scheme and life assurance
• 25 days' holiday plus bank holidays
• Perkbox (discounts, perks and wellbeing offers)
• One paid volunteer day each year
• £2,000 Refer-a-Friend bonus after the referee passes probation
• Opportunities for development and progression across Axis CLC

Why Axis CLC

Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. As a Divisional Manager, you'll play a key role in shaping operational performance, developing people, strengthening client partnerships and supporting the continued growth of the business.

Our Commitment to Inclusion

Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunities employer. If you need any adjustments during the hiring process, please let us know.