Divisional Head Housekeeper

Barchester Healthcare; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Divisional Head Housekeeper to lead and enhance housekeeping standards across multiple sites. In this pivotal role, you will support the Divisional Hospitality Manager, ensuring compliance with legislation and operational excellence. Your leadership will be crucial in developing skilled housekeeping teams, driving improvements, and maintaining high hospitality standards. This position offers a competitive salary and a generous benefits package, including a car allowance and extensive leave options. If you are passionate about hospitality and team management, this opportunity is tailored for you.

Benefits

Competitive Salary Package

Generous Car Allowance

Paid Mileage and Expenses

25 Days Annual Leave

Up to 8% Employer Pension Contribution

Retail and Leisure Discounts

Free Access to Medical Specialists

Confidential Counselling Services

Qualifications

• Experience in housekeeping and laundry management across multiple sites.
• Ability to manage a team and work independently.

Responsibilities

• Ensure compliance with regulations and operational standards.
• Drive improvements in housekeeping and laundry services.

Skills

Customer Service

Team Management

Health and Safety Legislation

COSHH Knowledge

Education

Hospitality Leader Qualification

Tools

Budgeting Software

Job description

We are currently recruiting an exciting new job opportunity within the South Division in Barchester Healthcare. The role of Divisional Head Housekeeper will be fundamental in supporting the Divisional Hospitality Manager, ensuring that the division meets its housekeeping and laundry standards and complies with all relevant legislation. You will support recruitment, training and work with Housekeeping Teams across the division to ensure all hospitality standards are met and that the hospitality service is commercially efficient.

Rewards and benefits package
• Competitive Salary Package
• Generous Car Allowance or Choice of Company Car
• All mileage and expenses paid
• 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days*
• Up to 8% employers pension contribution
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
• Confidential and free access to counselling and legal services

Role and responsibilities (Summarised):

1. Ensuring all regulations and legislation are followed by all housekeeping staff across your division
2. Supporting the delivery of all Operational Standards for housekeeping
3. Identifying and driving improvements in all aspects of housekeeping and laundry system
4. Support Divisional Hospitality Managers and Operations to implement and improve services
5. Supporting the building and development of highly skilled housekeeping teams

Required experience and qualifications:

1. Background in housekeeping and laundry management across an area, ideally including multiple sites.
2. Experience in a customer service environment
3. Experience of managing a team and ability to work in a team and own initiative
4. Knowledge of COSHH
5. A hospitality leader qualification (advantageous)
6. Knowledge of budgeting and control of purchasing
7. Aware of health and safety legislation