diversity manager

Tim Hortons; London; On-site; Full time

Job summary

A leading company in the food service industry is seeking an Assistant Manager to oversee daily operations, ensuring standards of cleanliness and excellent guest experience are met. The role involves managing a team, financial planning, and operational tasks while providing an exceptional environment for both employees and customers.

Benefits

Discounted food

Store discount

Qualifications

• Proven supervisory experience in food service.
• Strong team management and customer service skills.
• Proficient in POS systems, especially Micros POS.

Responsibilities

• Assist in managing all aspects of restaurant operations.
• Recruit and train new team members to achieve targets.
• Plan budgets and maximize profits.

Skills

Supervisory experience

Team management

Customer service skills

Food handling knowledge

Tools

POS systems

Job description

Title posted on indeed.com - Asst. Manager

Posted on June 27, 2025 by Employer details Tim Hortons

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Job details

Job description

The Tim Hortons Management positions assist in managing all aspects of a restaurant's operation to ensure that Tim Hortons standards around people, product, cleanliness, and an exceptional guest experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.

People Management

• Assists in recruiting new team members, training, developing, motivating, and encouraging a team to achieve targets
• Provides ongoing performance feedback and conducts regular performance reviews
• Helps build the restaurant's 'bench strength' by identifying and developing high potential employees for progression
• Communicates with all shifts on daily operations and critical areas of focus
• Assists with establishing and enforcing security procedures to reduce theft and ensure safety

Financial Management

• Helps plan and work to budgets, maximize profits, and achieve sales and transaction targets
• Controls food, paper, and labor costs
• Responsible for daily cash procedures and financial reporting

Operational Management

• Assists with ordering supplies and maintaining the building and cleanliness
• Ensures compliance with applicable legislation including food safety, health and safety, and employment standards
• Enforces Tim Hortons operating procedures
• Maintains high standards of guest experience and resolves guest complaints
• Supports incentive programs and manages team member scheduling

Health & Safety

• Works in compliance with health and safety legislation
• Uses protective equipment as required
• Reports injuries, unsafe conditions, and incidents
• Enforces safety policies and procedures
• Assists in incident investigations and safety improvements

Qualifications

• Proven supervisory experience in food service
• Strong team management and customer service skills
• Proficient in POS systems, especially Micros POS
• Knowledge of food handling and restaurant management
• Experience in food preparation and cooking
• Familiarity with bartending, hotel, and barista operations
• Ability to conduct interviews and train staff effectively

Job Types: Full-time, Permanent

Pay: $19.20 per hour

Expected hours: 35–40 per week

Benefits: Discounted food and store discount

Schedule: 8-hour shifts, Monday to Sunday, all 7 days availability required

Location

London, ON

Workplace information

On-site

Terms of employment

Permanent, full-time, starting as soon as possible, 1 vacancy

Additional info

Source: indeed.com #9793540258

This job is active and accepting applications.