DIT Personal Assistant/Business Support Officer (XN04)

Integrated Care System; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization in Leeds is seeking a Personal Assistant/Business Support Officer to provide comprehensive administrative support to senior leadership. Key responsibilities include diary management, travel arrangements, and team collaboration in a hybrid work environment. The ideal candidate will have substantial organizational skills, proficiency in Microsoft Office, and previous experience in a similar role. Attractive career growth opportunities are offered.

Qualifications

• Demonstrate organizational skills in a busy environment.
• Utilize Microsoft Office Suite effectively in daily tasks.
• Provide examples of problem-solving in the workplace.

Responsibilities

• Provide personal assistant support to senior leadership including diary management.
• Handle email management and appointment setting.
• Collaborate with the Digital Business Support team.

Skills

Organizational skills

Interpersonal communication

Attention to detail

Microsoft Office Suite

Customer care

Problem-solving

Time management

Education

GCSE English Language grade C or above

RSA3 typing/word processing or equivalent

Tools

Microsoft Outlook

Freedom of Information processing tools

Job description

DIT Personal Assistant/Business Support Officer (XN04)

Areyou ready to use your administrative and personal assistant skills in a waythat makes a positive impact on peoples lives? If so, we have a fantasticopportunity to become a member of our Digital Business Support Team withinthe Leeds Teaching Hospitals NHS Trust.

Reportingto the Assistant Business Support Manager your role will be to providein-depth administrative support to the DIT Senior Leadership (SLT) and SeniorManagement (SMT) teams as well as general administrative support to the widerdepartment.

Theteam currently works in a hybrid model utilising a collaborative team rotawith a blend of remote working and on-site (SJUH) days weekly.

Inreturn, we can offer you a varied, interesting, and challenging role workingas part of a fantastic team and offering all the support you need to learn atpace and achieve your career ambitions.

Expected ShortlistingDate

07/09/2025

Planned InterviewDate

18/09/2025

Main duties of the job

Inthis role you will:

Provide personal assistant supportto members of the Senior Leadership & Management Team including diarymanagement, email management, appointment setting, meeting support, generaladministration, travel & accommodation booking, recruitment support

Provide business and officemanagement support to the wider department (circa 400 staff) includingbooking departmental meeting rooms, raising non-stock requisitions, collationof staff HR compliance reports, sending departmental wide communications, bookingtravel and accommodation, processing Freedom of Information (FOI) requests,taxi bookings and maintaining departmental trackers and central bookingforms.

Work collaboratively with othermembers of the Digital Business Support team to monitor and action emailsthrough the central joint inbox

Potential requirement for linemanagement/day to day supervision of administrative officers within the team

About us

DITat LTHT is a highly motivated and inclusive place to work. We hold our LeedsWay Values in high esteem and respect all colleagues. Within the trust we arealways looking to improve and give the best service possible, and we arelooking for individuals with the same drive to join us.

DITlook after the Trusts information technology, responsible for delivering andembedding the latest digital innovations, finding the right hardware andsoftware to meet business needs, turning information into insight andeverything in between. Its an exciting time to join us, as we offer variedand rewarding opportunities.

Wedlove to consider your application if you want to be a part of deliveringoperational services that allow patients to be treated effectively acrossLeeds.

Pleasenote that if you are applying for a fixed term position, should funding beavailable to support there may be a possibility of the position becomingpermanent.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

Pleasesee supporting documents for full Job Description with further information onrequirements of the role, the department and workflows and full personspecification.

Person Specification

Skills and Behaviours

• Demonstrate how you utilise organisational skills.
• Provide examples of how you have used interpersonal and communication skills, to liaise with a wide range of people internally/externally to your organisation.
• Demonstrate how you implement excellent attention to detail.
• Detail your advanced skills in Microsoft Office Suite and how you use these in your day-to-day role.
• Provide examples of how you have demonstrated exceptional skills in customer care.
• Provide an example of a time when you have dealt with something in a sensitive and timely manner.
• Demonstrate your ability to multitask and meet conflicting deadlines.
• Provide an example of you implementing a professional attitude to work.
• Provide an example of time you have had to use initiative to solve a problem at work.

Experience

• Provide information on your experience of working with senior colleagues in a complex, busy environment.
• Provide an example of times you have provided PA support to multiple senior colleagues.
• Provide an example of your experience of working as part of a team and being an effective team player.
• Provide information on your experience and expertise in complex diary management (Microsoft Outlook)
• Provide an example of a time where you have demonstrated the ability to adapt and be flexible to meet tight deadlines.
• Provide examples of how you have built effective working relationships with the senior colleagues that you have provided support to.
• Provide information on your experience of supporting meetings including: creation of agendas, maintenance of action trackers and minute taking skills and how this pertains to governance requirements
• Demonstrate any previous experience you have of a similar role within a healthcare environment.
• Demonstrate any previous managerial/supervisory experience you have.

Other Criteria

• Please explain any ongoing PDP/training you have undertaken throughout your career.
• Please demonstrate a willingness to attend managerial/supervisory courses by providing an example of any relevant courses you have attended.
• Provide examples of a time you have had to manage your own time/workload alongside that of others.
• Provide examples of a time you have had to prioritise a particular piece of work to strict deadlines.

Qualifications

• Please provide information on the relevant qualifications you have for this position: GCSE (or equivalent) English Language grade C or above
• Please provide information on the relevant qualifications you have for this position: Qualified to RSA3 typing/word processing or equivalent.
• Please provide examples of your excellent typing skills including words per minute.
• Please provide any experience you have in shorthand/audio typing.
• Please include details on obtaining a European Computer Driving Licence (ECDL), if this is applicable to you.