District Manager

WINGSTOP UK; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading fast-food chain in London is seeking a District Manager to oversee multiple locations. This role includes driving performance, inspiring teams, and ensuring exceptional customer experiences. The ideal candidate will have at least 2 years of experience in the QSR industry and a proven record of leadership. Join us to bring the flavour and make a real impact in our stores.

Benefits

Industry Leading Quarterly Bonus: Up to £4,000 - £7,000

Paid Birthday Leave: An extra day off on your birthday

Private Healthcare: Including Vitality at Work perks

Generous Leave: 25 days annual leave plus bank holidays

Comprehensive Benefits Platform: Access to e-learning and discounts

Qualifications

• At least 2 years of proven experience managing multiple sites.
• Successful track record as an Area Manager or Multi-Site General Manager in the QSR industry.
• Passion for creating unforgettable customer experiences and maintaining standards.

Responsibilities

• Lead and inspire high-performing teams across your district.
• Make strategic, data-driven decisions to improve financial performance.
• Uphold and elevate operational standards focusing on customer experience.

Skills

Proven Leadership

Customer Champion

Team Builder

Operational Expertise

Thrives Under Pressure

Job description

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AtWingstop, we’re not just in the chicken business—we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the accolades to prove it (Sunday Times Best Places to Work 2024andDeliveroo’s Restaurant of the Year). But our mission remains simple:BRING THE FLAVOUR.

We’re looking for aDistrict Managerto lead and inspire multiple stores. As the District Manager, you’ll oversee every aspect of store operations—includingPeople, Standards, Product, andSafety, bothFront and Back of House.

Why Wingstop?

At Wingstop, we believe inrewarding and investing in our people. Here’s what we offer:

• Industry Leading Quarterly Bonus: Up to an additional £4,000 - £7,000 depending on performance.
• Sharing is caring: An impressive LTIP bonus which rewards long term performance.
• Every Mile Covered: 45p per mile on every journey you make
• Exclusive Discounts:Enjoy20-50% offwhen dining with friends and family.
• Welcome Pack:Start your journey with us with a Wingstop welcome pack.
• Paid Birthday Leave:Celebrate your birthday with an extra day off, on us.
• Employee Referral Programme:Bring talent to the team and earn rewards.
• Discount Platforms:Access a wide range of retail, dining, and wellness deals.
• Flexible Pay Options:UseWagestreamfor on-demand access to earned wages.
• Exceptional Training & Onboarding:Begin your career with a structured programme tailored to your role.
• Career Development:Unlock training and growth opportunities to advance your career.
• Professional Uniforms:Look the part with our branded attire.
• Generous Leave:Enjoy25 days of annual leaveplus bank holidays.
• Private Healthcare:Benefit from private health insurance, includingVitality at Workperks.
• Family Support:Enhanced maternity and paternity leave for growing families.
• Recognition & Celebrations:Attend semi-annual conferences and team events to celebrate success.
• Comprehensive Benefits Platform:Access e-learning, lifestyle savings, and well-being resources.
• Flexible Work Culture:Enjoy remote work options and the freedom to make your role your own.
• Apprenticeships:Learn while you earn with fully supported development programmes.
• Anniversary Awards:Celebrate 3 and 5 years with us in style!
• Recognition & Team Events:Semi-annual company conferences and social events.

What You’ll Do:

As a District Manager, you’ll play a critical leadership role across multiple locations, responsible for driving performance, inspiring teams, and delivering exceptional results. Your mission will be to bring our brand to life in every store, every day.

Lead and inspire high-performing teamsacross your district, fostering a strong culture of collaboration, accountability, and excellence. You’ll coach and develop your store leaders to bring out the best in their teams and create a positive, motivating work environment.

Build and sustain a culture of excellence, where both customer and employee experiences are top priorities. You’ll champion our values and ensure they are reflected in every interaction whether it’s with a guest or a team member.

Make strategic, data-driven decisionsto continuously improve financial performance, grow sales, and drive operational efficiency. You’ll analyze business trends, set clear goals, and implement action plans that elevate results across your stores.

Own the full employee lifecyclefrom attracting and hiring the right people, to developing emerging leaders, and ensuring high levels of retention. You’ll build bench strength and succession plans that keep your district thriving.

Uphold and elevate operational standardsby maintaining compliance, consistency, and a relentless focus on the customer experience. Your leadership will ensure that every store is clean, well-stocked, welcoming, and operating at peak performance.

What We’re Looking For:

• Proven Leadership– A successful track record as anArea ManagerorMulti-Site General Managerwithin the QSR industry.
• Customer Champion– A true passion for creating unforgettable customer experiences and maintaining top-notch standards.
• Team Builder– Skilled in motivating, leading, and cultivating high-performing teams.
• Operational Expertise– Strong command ofP&L management,KPIs, and seamless store operations.
• Thrives Under Pressure– Demonstrated ability to excel in fast-paced, high-growth environments while staying focused and adaptable.

To be considered, you must have at least2 years of proven experience managing multiple sites, ideally within thehospitalityorquick-service restaurant (QSR)sector.

Commitment to Diversity and Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know—we’re here to assist you.

Ready to Add the Flavour?

If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us inbringing the flavourand making a real impact!