District Leader / Team Leader

eXPD8; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading field marketing agency in Ashford is seeking a Merchandising Team Leader to manage a team of merchandisers. You'll supervise merchandising tasks, ensuring high-quality service for well-known brands in retail. Ideal candidates should have experience in retail, be excellent communicators, and possess a UK driving license. This role offers 30 hours of work per week with flexible hours and great benefits.

Benefits

Flexible holiday and pay

Immediate access to GroceryAid

Access to competitions and incentive plans

Access to PAYM8 for early wage access

Unlimited refer a friend scheme

Full induction and training with learning resources

Qualifications

• Experience supervising, training, or coaching colleagues is a bonus.
• Full UK driving license and access to a car required.
• Comfortable with manual handling of products.

Responsibilities

• Support the coordination of the merchandising schedule.
• Arrange and organise products on shelves and displays.
• Build and maintain relationships with in-store colleagues.

Skills

Excellent communication and interpersonal skills

Experience in retail merchandising or customer service

Ability to coach and train fellow merchandisers

Job description

Are you a merchandiser looking for the next step in your career? Do you have a passion for managing people?

We're looking for a Merchandising Team Leader based in the Ashford area. You'll be an integral part of a field-based retail merchandising team, working in a range of high street retailers on behalf of exciting household name brands. We work across a variety of categories including: Books and Entertainment, Fashion, Grocery, Health and Beauty, Beers, Wines and Spirits, and Toys.

You'll be supervising and training your team to ensure they're delivering excellent service for our clients and delivering to agreed measures and deadlines. Merchandising tasks include setting up Point of Sale displays, checking stock levels and replenishing fixtures. Every day is different and rewarding! This role is ideal for experienced merchandisers looking to step up to the next level in your career.

About the role:

The ideal recruitment area is within the Stapleford region, with the full area of responsibility inclusive of Bexhill on Sea, Hastings, Tenterden, Pembury, Folkestone, Tunbridge Wells, Pembury, Bybrook, Uckfield, Whitfield, Dover, Deal and Crowborough.

The contracted hours are 30 per week. As part of this role, you will conduct supervisory tasks for 12 hours per week at a rate of £12.70 and client merchandising tasks for 18 hours per week at a rate of £12.21.

How you'll deliver excellence:

• Supervising
  • You'll support the coordination of the merchandising schedule for merchandisers in your area.
  • You'll coach and train fellow merchandisers on merchandising principles and the correct processes and procedures to ensure we offer a high-quality service to our clients.
• Compliance and Standards
  • You'll act as a compliance champion, holding yourself and your colleagues accountable to deliver the highest standards.
  • You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.
  • You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
• Product Placement and Replenishment
  • You'll arrange and organise products on shelves and displays to maximise visibility and appeal.
• Promotional and Point of Sale Setup
  • You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
• Strong communication and relationship building
  • You'll build and maintain good working relationships with instore colleagues, particularly department and store managers.
  • You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent:

• Happy to travel across the defined area
• A full UK driving license and access to a car that can be used for business purposes is required
• Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor.
• Experience of retail merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Experience supervising, training, or coaching colleagues would be a bonus
• Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks

What makes us excellent:

We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation of delivering exceptional service to ensure our customers succeed in retail.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

• Flexible holiday and pay
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans
• Access to PAYM8, allowing you to access your wage before your payday
• Unlimited refer a friend scheme
• Full induction and training provided with access to over 400 learning resources