Disrepair Site Manager

Skilled Careers; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading property management firm in London seeks a Disrepair Manager to oversee housing disrepair claims and ensure compliance with legal standards. The role involves managing a team, coordinating repairs, and effectively communicating with stakeholders. The ideal candidate has experience in housing disrepair management and strong knowledge of housing law. This position offers a permanent contract with a focus on improving tenant satisfaction.

Qualifications

• Experience in housing disrepair management, property maintenance, or a related field.
• Strong knowledge of housing law and disrepair regulations.
• Ability to assess property conditions and recommend appropriate remedial actions.

Responsibilities

• Oversee and manage disrepair claims.
• Conduct property inspections and assess claims validity.
• Develop strategies to minimize disrepair cases.

Skills

Experience in housing disrepair management

Strong knowledge of housing law

Excellent communication skills

Problem-solving skills

Education

Relevant qualifications in housing or property management

Job description

We are currently recruiting for a Disrepair Manager to join our team on a permanent basis.

The Disrepair Manager is responsible for overseeing and managing housing disrepair claims, ensuring properties meet required legal and safety standards, and working collaboratively with internal teams and external stakeholders to resolve issues efficiently. The role involves leading a team, coordinating repairs, and ensuring compliance with housing legislation to mitigate legal risks and improve tenant satisfaction.

KEY RESPONSIBILITIES:

• Oversee and manage disrepair claims, ensuring timely and effective resolution.
• Conduct property inspections and assess the validity of claims.
• Develop and implement strategies to minimize disrepair cases and associated costs.
• Work closely with contractors, maintenance teams, and surveyors to coordinate necessary repairs.
• Monitor the progress of repair works, ensuring quality and timely completion.
• Manage budgets and costs related to disrepair claims and repairs.
• Act as the key liaison for legal teams regarding housing disrepair cases.
• Ensure that all disrepair claims are documented and handled in accordance with legal and regulatory requirements.
• Implement preventative measures to reduce the occurrence of disrepair claims.
• Liaise with tenants, legal representatives, and internal teams to resolve disputes amicably.
• Provide reports and updates to senior management on disrepair trends and risk assessments.
• Work with housing officers and tenant liaison officers to address tenant concerns proactively.
• Promote a customer-focused approach to handling disrepair cases.

Key Skills & Experience:
Essential:

• Experience in housing disrepair management, property maintenance, or a related field.
• Strong knowledge of housing law and disrepair regulations.
• Ability to assess property conditions and recommend appropriate remedial actions.
• Excellent communication, negotiation, and problem-solving skills.

Desirable:

• Experience working within a housing association, local authority, or property management company.
• Knowledge of health and safety regulations related to housing.
• Relevant qualifications in housing, property management, or construction.