(Disrepair) Scheduler

ENGINEERINGUK; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK property maintenance company is seeking a Disrepair Scheduler to join their team in Brixton. The role involves scheduling works for operatives, managing emergencies, and ensuring high-quality service delivery. Ideal candidates will have relevant experience in a similar environment and strong communication skills.

Qualifications

• Relevant experience in a similar industry.
• Ability to manage scheduling for multiple operatives.
• Strong communication skills for client interactions.

Responsibilities

• Schedule works for up to 20 operatives daily.
• Manage emergencies and ensure timely responses.
• Provide high-quality service to clients face-to-face.

Skills

Scheduling

Time Management

Communication

Job description

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The Vacancy

We have an opportunity for a Disrepair Scheduler to join our Wates team within our Responsive Maintenance division. You will be working out of our Brixton office on one of our social housing contracts, delivering planning for our reactive maintenance appointments.

Key Accountabilities will include:

1. Scheduling works into diaries for up to 20 operatives daily, ensuring diaries are full and immediate attention is given to allocating work to operatives when they become free.
2. Checking the system for emergencies and managing within a timely manner to ensure targets are met.
3. Responding to telephone variations by seeking approval from the duty surveyor so operatives may continue on the site through to completion.
4. Providing a high-quality service to our client on a face-to-face basis.
5. Working within a team to achieve goals and targets, with a minimum of 60 new order allocations per day.

We are looking for you

to have relevant experience gained from working in a similar industry and environment.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually. We do not discriminate based on criminal record or disclosed offenses. Additional pre-employment checks may be required for certain roles.

To learn more about the checks included, please click on the following link: National Security Vetting.

Work for Wates

Wates is one of the UK's leading family-owned development, building, and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, 'reimagining places for people to thrive,' and our three promises:

• Thriving places - working with customers, partners, and communities to create more sustainable, inclusive, and opportunity-filled places.
• Thriving planet - protecting nature and taking action on climate change through collaboration and innovation.
• Thriving people - creating opportunities and relationships where everyone feels included, invested, and cared for.

We are proud to be recognized as Gold Investors in People and a Disability Confident employer. Our recruitment processes are fair and non-discriminatory, regardless of background.

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