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(Disrepair) Scheduler

Wates Group

London

On-site

GBP 30,000 - 40,000

Full time

Yesterday

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Job summary

A leading property maintenance company is seeking a Disrepair Scheduler for their Brixton office. The role involves scheduling maintenance appointments for social housing contracts, ensuring efficient diary management for operatives, and providing excellent client service. This permanent position offers flexible working and requires relevant industry experience.

Qualifications

Relevant experience in a similar industry is essential.
Ability to manage multiple diaries efficiently.

Responsibilities

Schedule works for up to 20 operatives daily.
Manage emergencies and respond to variations promptly.
Provide high-quality service to clients face-to-face.

Skills

Scheduling

Time Management

Customer Service

Location

Lambeth Civic Centre, 6 Brixton Hill, London, SW2 1EG

Vacancy Details

This is a Full Time/Flexible Working, Permanent vacancy that will close in 19 days at 23:59 BST.

The Vacancy

We have an opportunity for a Disrepair Scheduler to join our Wates team within our Responsive Maintenance division. You will be working out of our Brixton office on one of our social housing contracts, delivering planning for reactive maintenance appointments.

Key Accountabilities

Schedule works into diaries for up to 20 operatives daily, ensuring diaries are full and immediate attention is given to allocate work when operatives become free.
Check the system for emergencies and manage within a timely manner to meet targets.
Respond to telephone variations by seeking approval from the duty surveyor so operatives may continue on the site through to completion.
Provide high-quality service to our client on a face-to-face basis.
Work within a team to achieve goals and targets, with a minimum of 60 new order allocations daily.

Candidate Requirements

Relevant experience gained from working in a similar industry and environment is essential.

Due to the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we do not discriminate based on criminal record or disclosed offenses. Additional pre-employment checks may be required.

About Wates

Wates is one of the UK’s leading family-owned development, building, and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

Our purpose is ‘reimagining places for people to thrive,’ guided by three promises:

Thriving places: Working with customers, partners, and communities to create sustainable, inclusive, and opportunity-filled places.
Thriving planet: Protecting nature and combating climate change through collaboration and innovation.
Thriving people: Creating opportunities and fostering relationships where everyone feels included, invested, and cared for.

We are proud to be recognized as a Gold Investors in People and a Disability Confident employer. Our recruitment processes are inclusive and do not discriminate based on an offending background.

Awards and Recognitions