Disrepair Manager

Michael Page; Greater Manchester; On-site; GBP 30,000 - 60,000; Full time

Job description

About Our Client

My client is an award-winning housing association based in Greater Manchester who provides over 8000 homes to tenants across the area.

Job Description

• Lead and manage disrepair cases, ensuring compliance with housing laws and regulations.
• Oversee the investigation, inspection, and resolution of disrepair complaints.
• Develop and implement proactive strategies to minimise disrepair claims and improve overall service delivery.
• Work closely with contractors, legal teams, and residents to facilitate timely resolutions.
• Ensure robust documentation and record-keeping for all disrepair cases.
• Manage and support a team of professionals, providing guidance, training, and performance feedback.
• Stay up to date with housing regulations, disrepair case law, and industry best practices.
• Maintain positive relationships with residents, ensuring their concerns are addressed in a professional and empathetic manner.

The Successful Applicant

To be successful in this role, you should have proven experience in disrepair management or a similar capacity within the housing sector. You will need a strong understanding of housing law, disrepair regulations, and the processes involved in resolving claims. Leadership experience is essential, as you will be managing a team and ensuring that service standards are met consistently. The ability to work well under pressure, manage competing priorities, and communicate effectively with stakeholders is also key.

Skills and Experience:

• Extensive experience in disrepair management or a related role in the housing sector.
• A strong understanding of housing law, disrepair legislation, and repair procedures.
• Excellent leadership skills and experience managing teams.
• Strong communication and negotiation abilities.
• Ability to handle complex cases and work under pressure.
• Ability to be an expert witness should cases go to court.

What's on Offer

• Competitive daily rate
• Initial 3 month contract with potential to be extended
• Chance to work for a well-respected award-winning housing provider.