Dispute Resolution Paralegal

Oculus Legal Group; West Alvington; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Dispute Resolution Assistant to support their legal team. In this pivotal role, you will manage dispute resolution cases, ensuring efficient communication and meticulous attention to detail. Your proactive approach will help maintain accurate case files and facilitate smooth interactions with clients and legal representatives. This position offers the chance to develop your skills in a dynamic environment while contributing to meaningful resolutions. If you have a background in legal or administrative roles and are eager to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in a legal, customer service, or administrative role is preferred.
• Ability to manage sensitive information with discretion.

Responsibilities

• Assist in preparing and managing dispute resolution cases.
• Liaise with clients and legal representatives for case updates.

Skills

Communication Skills

Attention to Detail

Organizational Abilities

Problem-Solving Mindset

Education

Qualification in Law

Qualification in Business

Qualification in Conflict Resolution

Tools

Case Management Systems

Microsoft Office Suite

Job description

Role Overview

As a Dispute Resolution Assistant, you will play a key role in supporting our dispute resolution processes. You'll work closely with case managers, legal teams, and clients to ensure cases are managed efficiently, with clear communication and meticulous attention to detail.

Key Responsibilities

• Assist in the preparation and management of dispute resolution cases
• Maintain accurate case files and databases
• Liaise with clients, legal representatives, and internal departments
• Draft correspondence and reports as needed
• Schedule and coordinate mediation, arbitration, and negotiation meetings
• Monitor deadlines and ensure timely case progression
• Support senior team members in research and administrative tasks

About You

• Previous experience in a legal, customer service, or administrative role (preferably in a dispute resolution environment)
• Strong written and verbal communication skills
• High attention to detail and excellent organizational abilities
• Ability to manage sensitive information with discretion
• Confident using case management systems and Microsoft Office Suite
• A proactive team player with a problem-solving mindset
• A relevant qualification (law, business, or conflict resolution) is an advantage but not essential