Dispensing Optician — Patient Care & Expertise

Boots; Epsom and Ewell; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay and gift

Flexible benefits scheme

24/7 counselling via TELUS Health

Job summary

Boots Opticians is seeking a qualified Dispensing Optician to provide a high level of customer care and expert advice in-store, reporting to the Store Manager. You will support regulated dispensing, inspire the Optical team, listen to customer needs, and guide eyewear choices while ensuring compliant, efficient store operations.

The role emphasizes delivering expert knowledge for specialist patients and continuous professional development as part of GOC requirements.

Qualifications

• Registered with the General Optical Council (GOC).
• Completing all CPD training as part of the GOC requirement.

Responsibilities

• Provide clinical support in store for regulated dispensing.
• Inspire the Optical team by sharing knowledge to offer the best service.
• Listen to customers and offer expertise and advice.
• Help customers choose correct eyewear and provide product guidance.
• Support the team to deliver efficient daily operations and ensure legal compliance.
• Provide expert knowledge for patients with specialist requirements.

Skills

Customer service

Clinical advice

Education

GOC registered

CPD training

Job description

Boots Opticians is seeking a qualified Dispensing Optician to provide a high level of customer care and expert advice in-store, reporting to the Store Manager. You will support regulated dispensing, inspire the Optical team, listen to customer needs, and guide eyewear choices while ensuring compliant, efficient store operations.

The role emphasizes delivering expert knowledge for specialist patients and continuous professional development as part of GOC requirements.