Dispensing Optician Manager - Swadlincote

Specsavers; Swadlincote; On-site; GBP 38,000; Full time

Job summary

An established industry player is seeking a Dispensing Optician Manager to join their dedicated team in Swadlincote. This role offers a unique opportunity to lead a passionate team while ensuring exceptional customer care. With a focus on personal and professional growth, the company provides access to advanced clinical technology and development programs. The ideal candidate will have a strong background in optometry and management, ready to enhance the customer experience and drive the practice forward. If you are eager to make a meaningful impact and grow in your career, this position is perfect for you.

Benefits

33 days holiday + birthday off

Pension contribution

Support with CET

Exceptional clinical development opportunities

Access to cutting-edge clinical technology

Qualifications

• Must be a qualified and GOC registered Dispensing Optician.
• Previous experience in an optician with management responsibilities.

Responsibilities

• Provide excellent customer service and manage aftersales effectively.
• Liaise with Optometrists for quality handover and team support.
• Achieve sales targets through effective professional sales techniques.

Skills

Customer Service

Management Experience

Clinical Judgment

Sales Techniques

Education

GOC Registration

Qualified Dispensing Optician

Tools

OCT Technology

Job description

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Position: Dispensing Optician Manager
Location: Swadlincote
Salary: Up to £38,000 depending on experience
Working Hours: Full-Time
Experience Level: Must have previous experience working in an optician with management experience and a valid GOC number.

Your future is clear at Specsavers Swadlincote, where there's always something exciting ahead.

Come and join our accomplished team as a Dispensing Optician Manager at Specsavers Swadlincote, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We're community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.

Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we're keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This - along with your clinical expertise - will stand you in good stead if you choose to become a store director yourself one day.

We're dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally.

What's on offer?

• Outstanding annual salary up to £38,000 depending on experience
• 33 days holiday + birthday off
• Part of the Great Place to Work Scheme
• Pension contribution
• Support with CET
• Exceptional clinical and professional development opportunities
• Access to cutting-edge clinical technology, such as OCT

The Role in a Nutshell:

• Ensure that you provide good levels of customer service to customers at all times.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused 'can do' manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.
• Work with your team identifying areas of improvements, whilst achieving set goals.
• Carry out 121s and overall management duties to support the store.

Then there's you

Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store's ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn't afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we're looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.

Find out more

For more information or to apply, please contact Connie Fazackerley at Specsavers Recruitment Service on 07526508358 or [e-mail].