Dispensing Optician Manager

Xander Recruitment Group; Coulsdon; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Supportive environment

Job summary

Xander Recruitment Group is seeking an experienced DO Practice Manager for a multi-practice independent optician in Purley, Surrey. Lead and inspire a team to deliver obsessively great service as part of the Welcome, Discover, Delight journey.

Role focuses on operations, growth, and ensuring high standards of care and service across the practice. Strong leadership and optics expertiserequired; competitive salary and development opportunities offered.

Qualifications

• Proven experience in optical retail management.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and organizational abilities.
• A proactive approach to problem-solving and business growth.

Responsibilities

• Oversee daily operations and ensure the smooth running of the practice.
• Lead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journey.
• Manage stock, budgets, and performance KPIs.
• Ensure compliance with industry regulations and company standards.
• Foster a positive, professional working environment.

Skills

Optical retail management

Leadership

Customer service

Operations management

Job description

Full-time – 5 days / 40 hours per week (Alternate Saturdays)

Our multi-practice independent optician client is seeking an experienced DO Practice Manager with a strong background in optics to lead and inspire the team in Purley, Surrey.

About the Role:

As the Practice Manager, you will play a key role in ensuring the clients receive the highest level of care and service. They aim to deliver obsessively great service to each and every one of the clients via their Welcome, Discover Delight client journey which is at the core of what they do. Your expertise in optical retail will enable you to effectively manage operations, drive business growth, and lead a motivated team to success.

Key Responsibilities:

• Oversee daily operations and ensure the smooth running of the practice
• Lead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journey
• Manage stock, budgets, and performance KPIs
• Ensure compliance with industry regulations and company standards
• Foster a positive, professional working environment

About You:

• Proven experience in optical retail management
• Strong leadership skills with the ability to inspire and motivate a team
• Excellent communication and organizational abilities
• A proactive approach to problem-solving and business growth

What's On Offer:

• Competitive salary and benefits package
• Ongoing training and career development opportunities
• A supportive and friendly work environment