Dispensing Optician/Experienced Optical Dispenser

Hakim Group; Warminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

An optical practice based in Western Wiltshire is seeking a qualified Dispensing Optician or experienced Optical Dispenser. This full-time role emphasizes personalized patient care, with responsibilities including dispensing lenses and frames, delivering exceptional customer service, and motivating the team. Candidates should have strong communication skills and a passion for customer care. The position offers a supportive environment with various benefits, including no Sunday or bank holiday working.

Benefits

Free & regular CPD courses

Retail discounts

Supportive environment

Qualifications

• Passion for customer care and a warm, professional manner.
• Confident in handling all lens types and prescriptions.
• Flexibility to adapt to different working patterns.

Responsibilities

• Dispense a wide range of lenses and frames to meet patient needs.
• Deliver exceptional customer service.
• Motivate and develop the team to reach their potential.

Skills

Customer care

Strong communication

Leadership qualities

Sales experience

Education

GOC registration

Job description

What’s in it for you?

Dispensing Optician or Experienced Optical Dispenser Vacancy - Haine & Smith in Western Wiltshire

At Haine & Smith, we’re more than just an optical practice – we’re a people-first business that values professionalism, care, and exceptional service. We're currently seeking a qualified Dispensing Optician (GOC-registered) or an experienced Optical Dispenser to join our team in beautiful Western Wiltshire.

Whether you're passionate about patient care, keen to support and develop a team, or simply looking for a fresh opportunity in a supportive environment, we'd love to hear from you.

As a Dispensing optician or an experienced Optical Dispenser with us, you’ll be part of a close-knit group that values your skills, supports your growth, and encourages you to thrive. You’ll have the freedom to do what’s right for each patient, without the pressure of quick turnarounds or sales targets, so if you’re looking for a practice where your experience and knowledge is valued, with a team that works collaboratively - a role with us could be right for you.

You will also receive:

• No Sunday or bank holiday working
• Free & regular CPD courses
• Retail discounts

We offer a range of benefits designed to support your wellbeing, development, and work-life balance that we would love to discuss further with you.

About the Role

We’re looking for a full-time Dispensing Optician to join us in delivering the kind of personalised, patient-first care we’re known for. You’ll play an important role in helping people see and feel their best, by offering expert advice, guiding them through frame and lens choices, and making sure every fit is as comfortable and accurate as it is stylish. This role will require you to work some Saturdays, and it would be ideal if you are based in, or relocating to Western Wiltshire since you'd be covering our practices in Warminster and Trowbridge.

What You’ll Be Doing:

· Dispensing a wide range of lenses and frames to meet individual prescriptions and patient needs.

· Handling adjustments, repairs, and collections with care and attention to detail.

· Supporting the smooth day-to-day running of the practice, ensuring compliance and efficiency.

· Delivering exceptional customer service that leaves a lasting impression.

· Leading by example – motivating and developing the team to reach their potential.

· Helping the practice grow by building strong patient relationships and meeting key targets.

What We’re Looking For:

You’ll be either:

· A GOC-registered Dispensing Optician, or

· An experienced Optical Dispenser confident in handling all lens types and prescriptions.

And you’ll also bring:

· A passion for customer care and a warm, professional manner.

· Strong communication skills – clear, approachable, and jargon-free.

· The confidence to build rapport quickly with patients and your team.

· Sales experience and a natural ability to inspire loyalty.

· Leadership qualities with a positive, team-focused attitude.

· Flexibility to adapt to different working patterns and provide cover to other practices when needed.

· A well-presented, professional appearance and strong attention to detail.

What's Next?

Click apply now and a member of our recruitment team will be in touch

Salary - Max

GBP £0.00

Salary - Min

GBP £0.00