Dispensing Optician Assistant Manager - Wrexham

Specsavers; Wrexham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Dispensing Optician Assistant Manager to join their dynamic team in Wrexham. This role offers a unique opportunity to work in a clinic equipped with cutting-edge technology, ensuring you can focus on delivering exceptional patient care. With a strong emphasis on professional development, the company provides pathways to leadership roles and a supportive environment for growth. Enjoy a competitive salary, flexible working patterns, and a wealth of benefits, including a bonus scheme and 33 days of holiday. If you are passionate about eye care and customer service, this position is perfect for you.

Benefits

33 days holiday

Bonus scheme

Professional fees paid

Exceptional clinical development opportunities

Access to cutting-edge clinical technology

Flexible weekend working

Easily accessible location

Qualifications

• Must be a qualified and GOC-registered Dispensing Optician.
• Experience in customer service and sales techniques is essential.

Responsibilities

• Provide excellent customer service and manage aftersales.
• Liaise with Optometrists for quality handovers and team sales targets.

Skills

Customer Service

Clinical Judgment

Leadership

Sales Techniques

Education

GOC Registration

Qualified Dispensing Optician

Tools

OCT

Job description

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Role: Dispensing Optician Assistant Manager

Location: Wrexham
Salary: Competitive depending on experience plus monthly bonus
Working Hours: Full and part-time working patterns available
Experience Level: Must be registered with the GOC

Your future is clear at Specsavers Wrexham, where there's always something exciting ahead.

Specsavers in Wrexham, North Wales, seek a Dispensing Optician Assistant Manager to join their team and help with the running of the store. We have nothing but the latest clinical technology (including OCT), and we have a fully trained team, so everything will be in place to let you focus on what you do best - treating your patients and leading a successful team.

We are a highly successful store with a great reputation for staff progression and retention; our most valued team members have worked for us for over 20 years. We recognize that our people are the key to our success. That's why we do everything we can to ensure our team gets the best from us too.

We enjoy diverse clinics; our patients come to us with a variety of eye conditions. If you're looking to expand your clinical knowledge, you'll love our store.

Our Dispensing Opticians are the face of our clinic on the shop floor. With ILM courses, pre-reg supervision, and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This - along with your clinical expertise - will stand you in good stead if you choose to become a store director yourself one day.

What's on offer?

• Competitive salary depending on experience
• Bonus scheme in place
• Full and part-time working patterns available
• 33 days holiday
• No late nights
• Flexible weekend working
• Easily accessible location with excellent transport links
• Professional fees paid
• Exceptional clinical and professional development opportunities
• Access to cutting-edge clinical technology, such as OCT

The Role in a Nutshell:

• Ensure that you provide good levels of customer service to customers at all times.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused 'can do' manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.

Then there's you

Alongside being a qualified and GOC-registered Dispensing Optician, we are searching for someone who shares our store's ethos. Someone who wants to grow, develop, and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, who isn't afraid of a hands-on approach, and who is keen to get involved and build rapport with the rest of the team. In summary, we're looking for a skilled Dispensing Optician to join us, be part of the team, and assist in driving our practice forward.

Interested?

To find out more contact Nimisha Mistry: [e-mail] / 07704683041