Dispensing Optician

Specsavers; Whiteley; Remote; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Up to £37,000 annual salary

£6,000 Welcome Bonus

Relocation Assistance up to £8,000

Full time 5 days or 4 compressed days

One weekend day per week

28 days annual leave

Free parking

Birthday off

Professional fees paid

Clinical and professional development

Specsavers Enhanced Perks

Headspace subscription

WeCare helpline

Job summary

Specsavers Whiteley is inviting applications for a Dispensing Optician to join our accomplished and sociable team. You will contribute to ensuring every customer receives the best patient experience with state-of-the-art facilities and a supportive, professional environment.

We offer a generous package including a significant welcome bonus, relocation assistance, and extensive professional development opportunities.

Qualifications

• GOC registration is mandatory for practice.
• Qualified Dispensing Optician with UK experience preferred.
• Strong commitment to delivering excellent patient care.

Responsibilities

• Provide consistently high levels of customer service to patients.
• Liaise with Optometrists to ensure seamless handovers during dispensing.
• Manage aftersales service, addressing complaints and resolving issues.
• Support achievement of individual and team sales targets through professional advice.

Skills

GOC registered

Dispensing Optician

Customer service

Sales ability

Job description

Your future is clear at Specsavers Whiteley, where there’s always something exciting ahead.

Come and join our accomplished and sociable team as a Dispensing Optician at Specsavers Whiteley, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.

Join our team at Specsavers Whiteley as a Dispensing Optician, where you can progress, feel accomplished, and enjoy your work every day. We pride ourselves on providing exceptional customer care and ensuring that every customer receives the best patient experience.

Our store features state-of-the-art technology with six testing rooms and a friendly team of 30, creating an amazing atmosphere. We are clinically focused and committed to your professional growth, offering support for certifications such as Paediatric Eyecare/Low Vision (ABDO), ILM, CLO, Optometry conversion, and opportunities for management or in-store trainer roles.

Whiteley, located in Hampshire between Portsmouth and Southampton, boasts excellent transport links, including rail and bus services, and is conveniently close to the M27, providing easy access to London, Southampton, and various other locations.

The area offers a diverse range of attractions, from a large shopping center to picturesque ancient meadowland and mature woods. Additionally, Whiteley features independent eateries and a vibrant community, making it a desirable place to live and visit.

What’s on offer?

• Up to £37,000 Annual salary depending on experience
• £6,000 Welcome Bonus (T&C's Apply)
• Relocation Assistance up to £8,000 (T&C's Apply)
• Full time 5 days or compressed hours across 4 days
• One weekend day per week
• 28 days annual leave
• Free parking, close to the store
• Your birthday off
• Professional fees paid
• Exceptional clinical and professional development opportunities
• Specsavers Enhanced Perks - Perks is our discounted benefits scheme.
• Subscription to the “Headspace” App
• WeCare – UK confidential employee helpline

The Role in a Nutshell:

• Ensure that you always provide good levels of customer service to customers.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.

Then there’s you

Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.

Find out more!