Dispensing Optician

Specsavers Norge; Southampton; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

29 days annual leave + loyalty leave

Your birthday off

Sick pay

Enhanced family leave

Pension contribution

Store incentives

Support with CPD

Clinical and professional development

Access to cutting-edge clinical tech

Job summary

Specsavers Chandlers Ford is hiring a qualified Dispensing Optician. You will join a team focused on delivering outstanding patient care, supported by ILM courses and professional development pathways. The role offers flexible hours (full time or part time) with no late nights, plus extensive CPD and store leadership opportunities.

Join a customer-centric team at Chandlers Ford as part of a store that values growth, professional development and exceptional clinical standards.

Qualifications

• Qualified and GOC registered Dispensing Optician.
• Strong commitment to delivering excellent patient care.
• Ability to work collaboratively with optometrists and store team.

Responsibilities

• Provide excellent levels of customer service to all customers at all times.
• Liaise with Optometrists to ensure consistent handover for each dispensing.
• Manage aftersales service including handling complaints and problem solving in a customer-focused manner.
• Contribute to achieving individual and team sales targets using professional selling techniques.

Skills

GOC registered

Dispensing Optician

Job description

Your future is clear at Specsavers Chandlers Ford, where there’s always something exciting ahead.

Come and join our accomplished team as a Dispensing Optician at Specsavers Chandlers Ford, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.

We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally.

What’s on offer?

• An annual salary of £35,000 depending on experience
• Full time or part time with no late nights
• 29 days annual leave plus loyalty leave after year one
• Your birthday off
• Sick pay
• Enhanced family leave
• Pension contribution
• Store incentives
• Support with CPD
• Exceptional clinical and professional development opportunities
• Access to cutting-edge clinical technology

Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day.

The Role in a Nutshell:

• Ensure that you provide good levels of customer service to customers at all times.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.

Then there’s you

Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.