Dispensing Optician

Boots UK; Liverpool; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption‑

Job summary

Boots Opticians in the United Kingdom is seeking a qualified Dispensing Optician to deliver high-quality customer care and expert eyewear advice. You will work in-store, reporting to the Store Manager, and help drive clinical standards and service excellence.

You will provide in-store clinical support for regulated dispensing, inspire the Optical team, listen to customer needs, and guide eyewear choices to ensure the best outcomes.

Qualifications

• Registered Dispensing Optician with GOC
• Commitment to CPD training as part of GOC requirements

Responsibilities

• Provide clinical support in store for regulated dispensing.
• Inspire the Optical team by sharing knowledge to deliver the best service.
• Listen to customer needs and offer expertise and advice.
• Assist customers in selecting eyewear and ensure products meet needs.
• Support the team to deliver efficient daily operations and legally compliant processes.
• Provide expert knowledge for patients with specialist requirements.

Skills

Clinical expertise

Customer service

Communication

Team collaboration

Tech savviness

Education

GOC registration

Job description

What You’ll Be Doing

As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager.

Key Responsibilities

• Providing clinical support in store for regulated dispensing
• Inspiring your Optical team by sharing your knowledge to offer the very best service.
• Listening to the needs of customers and offer expertise and advice.
• Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs.
• Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally.
• Providing expert knowledge for patients with more specialist requirements.

What You’ll Need To Have (our Must-haves)

• Registered with the General Optical Council (GOC)
• Passion for your own learning and development, completing all CPD training as part of the GOC requirement.

It would be great if you also have

Ability to embrace new technologies

Where your brilliance can take you

At Boots Opticians, your clinical career can go in many directions – from clinician and non-clinical leadership roles to even owning your own Boots Opticians store through our Franchise Academy. Whatever path you choose, we’ll help you get there.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third‑party sites are not endorsed by Boots Opticians and may not be accurate.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

This role requires the successful candidate to complete a pre‑employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

A Bit About Us

At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.

We hope to hear from you soon.

Be brilliant with Boots.