Dispensing Optician

Specsavers; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a skilled Dispensing Optician to join their team in Surbiton. This role offers a unique opportunity to enhance your career while delivering exceptional customer care. As the face of the clinic, you will play a vital role in ensuring a seamless experience for customers, managing aftersales, and contributing to team sales targets. With a commitment to professional development and access to cutting-edge technology, this position promises growth and fulfillment in a supportive environment. If you are passionate about optics and customer service, this opportunity is perfect for you.

Benefits

28 days holiday

Birthday Off

Sick Pay

Enhanced family leave

GOC fees paid

Pension contribution

Support with CET

Exceptional clinical development opportunities

Access to cutting-edge clinical technology

Close to train station

Qualifications

• Must be a qualified and GOC registered Dispensing Optician.
• Experience in customer service and sales techniques is essential.

Responsibilities

• Provide excellent customer service and manage aftersales.
• Liaise with Optometrists for consistent quality handovers.

Skills

Customer Service

Clinical Judgment

Problem Solving

Sales Techniques

Education

GOC Registration

Qualified Dispensing Optician

Tools

OCT Technology

Job description

Location: Surbiton, Surrey (South West London)
Salary: Depending on experience
Working Hours: Full time
Experience Level: Must have previous experience working in an optician and must have a GOC number.

Your future is clear at Specsavers Surbiton, where there’s always something exciting ahead.

Come and join our accomplished team as a Dispensing Optician, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.

Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day.

We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally.

What’s on offer?

• Salary depending on experience
• 28 days holiday
• Your Birthday Off
• Sick Pay
• Enhanced family leave
• GOC fees paid
• Pension contribution
• Support with CET
• Exceptional clinical and professional development opportunities
• Access to cutting-edge clinical technology, such as OCT
• Located close to the train station

The Role in a Nutshell:

• Ensure that you provide good levels of customer service to customers at all times.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.

Then there’s you

Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.

Find out more

If you like the sound of this opportunity, get in touch, we’d love to tell you more about it. Contact Alex Caluori on 07956005717 or email [e-mail]