Dispensing Clerk

NHS; King's Lynn; On-site; Full time

Job summary

An established industry player in healthcare is seeking a dedicated individual to join their dispensary team. This role involves providing exceptional support to ensure patients receive their medications accurately and efficiently. You'll assist in the preparation and dispensing of prescriptions, maintain stock control, and ensure compliance with healthcare regulations. If you have a strong commitment to patient care and enjoy working in a collaborative environment, this position offers a fantastic opportunity to make a meaningful impact. Join a forward-thinking organization that values integrity and customer orientation, and be part of a team that strives for excellence in patient care.

Qualifications

• Good standard of general education and relevant NVQ qualifications are essential.
• Strong teamwork and attention to detail are crucial for success in this role.

Responsibilities

• Assist in preparing and dispensing prescriptions while maintaining stock control.
• Ensure high standards of service delivery and patient confidentiality.
• Handle queries from patients and support clinical staff effectively.

Skills

Teamwork

Attention to Detail

Communication Skills

Customer Service

Education

Good standard of general education

Two GCSEs (preferably Science/Maths and English)

NVQ 2 or NVQ 3 in dispensing

Tools

Computer Systems

Job description

Vida Healthcare is currently looking for a reliable and hard-working person to provide additional support to the dispensary and prescribing team. This position will be based predominantly at Carole Brown Health Centre (however multi-site working is expected).

Our patients demand the highest standards of care and if you are conscientious with a strong team-working ethic, with the ability to achieve targets during lone working then this could be the ideal role for you.

You will be responsible for providing a high-quality service to all of our patients, carry out the issue of repeat medication, serve patients at the prescribing desk, help to achieve prescribing targets within the team and ensure patient data is accurate. In addition, you will be offering an excellent standard of support to all clinical and practice staff, ensuring good quality service delivery, confidentiality with patient satisfaction a priority.

Main duties of the job

The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.

1. Assist in the preparation and dispensing of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.
2. Assist to maintain the high standards in the Prescribing Team of which the role is part of. This will include some prescribing sessions regularly or when deemed necessary.

About us

Vida Healthcare is one of Norfolk's largest and most successful General Practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference.

Committed to Equal Opportunity.

Q: What makes Vida Healthcare an award-winning organisation?

A: The highly motivated people who work here and their enthusiasm for what we do and stand for.

To ensure that we remain at the forefront of health care, we recruit individuals whose passion, drive, integrity, initiative and customer orientation shines through. If you are interested in joining a forward-thinking, passionate and professional organisation, then we would love to hear from you.

Job responsibilities

1. Issuing stock items and prepared prescriptions
2. Collection of prescription charges/checking patient exemption statements
3. Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
4. Putting away drug orders while maintaining stock rotation and checking invoices accurately and marking appropriately.
5. Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers' instructions
6. Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
7. Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and in good working order.
8. Maintaining full and accurate records of all dispensing transactions.
9. Undertaking other reasonable duties within the framework of the post as directed by the Dispensary Manager.
10. Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of another dispenser.
11. Taking orders for repeats and dealing with queries from district nurses and support staff.
12. Using the computer to keep records up to date and keep data clean.
13. Checking with GPs or in patient records if concerned about the appropriateness of requests for medication.
14. Dealing with queries from patients regarding their prescriptions.
15. Ordering drugs from the wholesalers.
16. Ordering where necessary from manufacturers.
17. Handling controlled drugs (and keeping register).
18. Handling prescription money and operating/balancing the till.
19. Assisting when required to meet targets in relation to dispensing doctors schemes
20. Helping to achieve practice prescribing targets.
21. Providing cover for annual leave/sickness throughout the team over the different sites.
22. Any other duties deemed appropriate by the Dispensary Manager.

Person Specification

Qualifications

• Good standard of general education (essential)
• Two GCSEs (Or equivalent preferably Science/Maths and English)
• NVQ 2 or NVQ 3 in dispensing (or similar level of dispensing/pharmacy technician level qualification)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.21 to £13 an hour subject to pay review