Dispenser/Administrator- Alston Medical Practice

www.findapprenticeship.service.gov.uk - Jobboard; Alston; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local healthcare provider in Alston is seeking a Dispenser/Administrator to manage prescriptions, stock control, and provide administrative support. The ideal candidate will have experience in dispensing medications and excellent customer service skills. Responsibilities include handling prescription requests, managing stocks, and assisting with patient administration. This position is currently open for applications.

Qualifications

• Experience in dispensing medications preferred.
• Understanding of pharmacy procedures and protocols.
• Ability to manage stock and maintain accurate records.

Responsibilities

• Dispense acute and repeat prescriptions.
• Handle prescription requests via various methods.
• Manage stock control and maintain the dispensary area.
• Process appointment requests and direct callers.

Skills

Attention to detail

Customer service skills

Organization

Communication skills

Job description

Dispenser/Administrator - Alston Medical Practice

This role involves a broad range of duties that may be undertaken routinely or periodically. The list below is not exhaustive and additional duties may be assigned as needed.

Dispensing

• Dispensing acute and repeat prescriptions following AMP standard operating procedures.
• Ensuring medicines are not dispensed to unauthorized persons without doctor’s consent.
• Handling repeat prescription requests via telephone, email, fax, or in person.
• Checking medicines against prescriptions, clarifying any doubts with the prescriber or duty doctor.
• Updating patients' repeat screens as per doctor's instructions.
• Dispensing private prescriptions and blacklisted prescriptions, including pricing and recording.
• Checking colleagues' dispensing work for accuracy.
• Maintaining a clean and tidy dispensary area.
• Keeping complete and accurate records of controlled drugs.
• Covering colleagues during sickness or holidays.

Prescriptions

• Handing out prescriptions and collecting charges.
• Receiving prescription repeats electronically or in person.
• Collecting charges for private prescriptions, vaccines, and prophylactic medications.
• Sorting, stamping, endorsing prescriptions, and completing prescription backs.
• Managing stock control, including ordering, returning goods, and removing out-of-date stock.

Stock Control

• Ordering appropriate stock levels via telephone or computer.
• Ensuring storage areas are safe, clean, and well-organized.
• Disposing of unused medicines responsibly.

Reception

• Processing appointment requests and directing callers appropriately.
• Recording home visit requests accurately and referring as needed.
• Explaining practice procedures to new or temporary patients.

Administration

• Understanding and following all practice procedures and protocols.
• Handling incoming and outgoing mail, messages, and patient documentation.
• Preparing patient summaries for home visits.
• Scanning, shredding, filing, and retrieving paperwork.
• Advising patients of charges for private services, accepting payments, and issuing receipts.
• Providing clerical support, including word processing, faxing, photocopying.
• Maintaining medical notes and ordering supplies.

This position is currently active and accepting applications.